RME User Forum — ARC USB Firmware Update for SysEx Communication (Mac first)

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (maggie33) — Sat, 23 Nov 2024 00:03:15 +0000

see: https://forum.rme-audio.de/viewtopic.ph … 71#p227871

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (bbjmm) — Fri, 22 Nov 2024 12:31:56 +0000

I can’t put it into programming mode. Why?

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (Patch) — Sat, 01 Jun 2024 19:27:09 +0000

Hello all,
I have invested in a new Mac Studio M2 and I've hit this sysex problem. I have updated the firmware as suggested by everyone, but still it doesn't appear to be fixing the issue, certainly within Logic Pro (version 11 as of time of writing).

I thought I'd let you all know that I have found that if you disable the ARC USB as a midi device in logic, then that appears to "fix" the problem. This is more of a work around than a "fix", but it has definitely solved it for my purposes.

The steps to do this are as follows :

Go into the Logic Pro menu.
Choose "Settings".
Then Choose "Midi".
It should open on the "General" tab (for midi devices).
Choose the "Inputs" tab.
Now, scroll to find "RME ARC".
Ensure the "RME ARC" box is unchecked.

I do hope this helps some people out as it has been causing me a lot of stress and frustration.

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (andrew.roden) — Fri, 02 Feb 2024 09:22:42 +0000

SO when switching to Sysex mode there are no other settings that need to change ?
I will filter sysex messages in the DAW's so there's no chance of messages bleeding accross.

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (andrew.roden) — Fri, 02 Feb 2024 09:17:14 +0000

I thought i had done a firmware update .... but now you ask i think that may have been on the Babyface and not the ARC USB so will try that later thank you.

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (MC) — Fri, 02 Feb 2024 08:00:28 +0000

Is that an older ARC USB? Tried the firmware update?

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (andrew.roden) — Thu, 01 Feb 2024 22:31:11 +0000

I had an issue on my Mac Mini M2 pro where the ARC was causing sylenth1 not to work correctly ... which was cured by switching the ARC in to sysex mode... unfortunatley i now cannot control total Mix FX with the ARC, no buttons work the dial does nothing.
Ive looked but don't seem to be able to find another setting i need to change.... is there any advise ??

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (Fm7/11) — Fri, 14 Jul 2023 01:43:08 +0000

ARC USB SysEx Update works great ; had the Logic X issues with midi notes ( mac ) . In addition you can/should filter
the SysEx data coming into Logic X . Go to : Projectpreferences - MIDI - Input Filter - SysEx No SysEx data will be on the tracks

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (MC) — Thu, 19 Jan 2023 03:23:19 +0000

No need to worry.

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (AdamBier) — Wed, 18 Jan 2023 16:52:17 +0000

I get the following error from ARC USB Flasher.app, though the device appears to work when TotalMix FX is launched and subsequent attempts to flash the device show the current FW as version 7:

Read back reported errors at 9D8. Please close FlashTool, disconnect ARC USB and try again.

Is this cause for concern?

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (MC) — Thu, 29 Dec 2022 01:36:29 +0000

No such list, sorry.

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (Alexander Berlin) — Wed, 28 Dec 2022 21:00:46 +0000

I have another perhaps odd thought. Not only the ARC USB remote can send SysEx, i.e. you could also configure e.g. DAW controllers to work like the remote. Right?
Is there any public list of these messages? I would like to try this out. :-)

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (MC) — Sat, 16 Feb 2019 09:48:42 +0000

The Beta test phase is over, the Mac flasher for the ARC USB is now on the website's USB download page, including a readme on how to use it.

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (MC) — Thu, 14 Feb 2019 00:37:06 +0000

https://www.forum.rme-audio.de/viewtopic.php?id=28270

Re: ARC USB Firmware Update for SysEx Communication (Mac first)

null@example.com (TristanG) — Wed, 13 Feb 2019 10:55:16 +0000

Hi MC
What is the latest version of this that fixed the arc issue. I'm still running the beta 1.53b1? please tell me where to find total mix drivers can't find them
Tristan

MC wrote:

The ARC USB uses simple MIDI notes for its communication with TotalMix FX. Unfortunately there are some MIDI programs that can not handle the flow of MIDI messages of the ARC USB, which causes dropped notes and other ill effects. The majority of problems is under macOS and with Logic, but not exclusively.
A fix might be to change from simple MIDI notes to SysEx messages. These are usually ignored, but will be specifically used by TotalMix FX.
For this to happen the ARC USB needs to be flashed to a new firmware version that adds a SysEx mode. We opted to not remove the former mode as older versions of TM FX will only work this way. A newer version of TM FX will recognize the new ARC USB firmware version and SysEx mode (SE mode) will be used automatically.
So far the theory, now to the real-world application. First download and unzip these two files:
https://archiv.rme-audio.de/download/tmfx_mac_153b1.zip
https://archiv.rme-audio.de/download/fu … mac_v7.zip
Exit TM FX and copy the new Totalmix into the Application folder. Overwrite the existing one (replace). Do NOT start it.
Hold down the buttons TALKBACK and DIM while connecting the ARC USB. Then all LEDs should be lit a tiny bit. The ARC USB is in programming mode.
Start the ARC USB Flasher app. If you did not follow the above instructions you will be notified to exit TM FX. If it doesn't find the current version number then the ARC USB is not in programming mode, see above.
If programming succeeds disconnect the ARC USB, exit the Flasher, start TM FX, reconnect the ARC USB. Now go to Options / ARC & Key Commands Settings, tab ARC USB. In the lower right beside the Default Encoder Function list the info string 'SE-Mode' should show up.
Now check if your former issues are resolved.
Thanks for any feedback!