RME User Forum — Distorted audio, bit crushed sound > Mojave / Mac mini 2018

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (Helmut Crab) — Thu, 13 Aug 2020 08:50:35 +0000

gldadis wrote:

My experience over the last 2 weeks with a brand new Mac Mini late 2018 evidenced frequent audio dropouts over USB 2, bizarre screen behavior, very peculiar requests to change my machine password, and odd “cannot connect to network” errors. I returned the unit for a full refund. My Mac Mini late 2012 continues to perform flawlessly. As a longtime Apple user, Count me extremely disappointed in the brand, and willing to look for PC solutions instead. Mr Cook needs to focus on quality products that offer great user experiences instead of whatever he’s been doing for the past few years. Just my opinion...

I agree. On apple since 2011. I returned 15" 2018 and now 2019 16" mbp due to same persistent network issue, crashes, poor osx, too hot for lap. Both times never even got to try interface.

£3k+ mac cant connect to Hub / network ( took 3 days once ) but £50 amazon tablet never a problem. Network overload was not the issue either.

Rubbish experience.

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (gldadis) — Wed, 12 Aug 2020 23:58:06 +0000

My experience over the last 2 weeks with a brand new Mac Mini late 2018 evidenced frequent audio dropouts over USB 2, bizarre screen behavior, very peculiar requests to change my machine password, and odd “cannot connect to network” errors. I returned the unit for a full refund. My Mac Mini late 2012 continues to perform flawlessly. As a longtime Apple user, Count me extremely disappointed in the brand, and willing to look for PC solutions instead. Mr Cook needs to focus on quality products that offer great user experiences instead of whatever he’s been doing for the past few years. Just my opinion...

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (lapieuvre) — Mon, 08 Jun 2020 14:22:37 +0000

I've been using a FF800 on every Mac I owned since 2011, until Mojave without issues.

My thoughts: 1.Update Mojave to 10.14.6. 2. Maybe you FF400 is defective?

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (mr.krime) — Mon, 18 May 2020 18:22:34 +0000

I use the original power supply, it's not working without it. I also checked both ports on the interface & computer.

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (MC) — Mon, 18 May 2020 15:51:26 +0000

You need to use a power supply for the FF400.

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (mr.krime) — Mon, 18 May 2020 12:28:07 +0000

Hi Guys!
I'm running a late 2015 IMAC with 10.14.02 and using my FireFace 400 which I have used for like 10 years on my older machine without any problems at all (2009 iMac) The interface is connected via a solid fire wire cable and a thunderbolt adaptor. I'm getting glitches, bit crusher, sample rate change kind of distortions etc, usually when I input audio into the FF400 - it does not happen all the time - rather on a random tip, but sometimes its so bad that I can't work at all. This is frustrating... I'm not a big computer guy, and kind of getting a bit overwhelmed. Could anybody please enlighten/advice me what I could/should do ? greets!

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (tha_lode) — Fri, 28 Feb 2020 15:04:09 +0000

We are experiencing the bitcrushed effect on several macs on Pro tools 2019.12. Mostly on Mac Minis from 2014 (several times a day), but also we have seen it (but rarely) on trashcans. It is always accompanied by a cpu error.

Will a Thunderbolt to USB hub solve this even though the computers are all upgraded to the newest Mojave version?

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (dvdr) — Mon, 02 Dec 2019 01:11:58 +0000

iamyila wrote:

Yes no end of problems running multiple soundcards.. stay away from this

Does this apply to a combo of UFX II and Fireface 800 as well?

Just following this thread because I wanted to buy a Mac Mini 2018.
I am using Pro Tools and Logic Pro X. Also need to work with Virtual Instruments (meaning up to about 30-40 tracks with very low latency when „recording“ the individual tracks). Maybe I should rethink and buy a used „Trashcan“ with 12 cores and 128GB RAM (also would not have to fiddle around with tons of adapters like with the Mac Mini)

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (Helmut Crab) — Mon, 30 Sep 2019 18:42:57 +0000

I sent back a 2018 mbp 15" on current mojave. Had issues before even had chance to try with my 802.
searching web for T2 issues / kernel panics / crashes finds many problems since 2018 model macs with new T2 chip. Its not just usb 2 devices affected but perhaps updates since the 10.14.4 usb fix have affected it ?
I feel his pain ; https://m.youtube.com/watch?v=IpFDlUoUazc&t=373s

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (tattva) — Fri, 27 Sep 2019 05:57:24 +0000

I also have 2019 Macbook Pro 15’’ and a problem with dropouts (in Ableton though)

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (rich_tee) — Fri, 27 Sep 2019 04:20:59 +0000

Hi there,

I've followed previous suggestions but I'm still experiencing regular audio dropouts on Babyface Pro - every 10 seconds or so in Cubase

Computer: Macbook Pro 15 inch 2019 model (15.1) running 10.14.6 OS
Updated RME firmware (101) and v3.18 drivers

I've tried hooking up directly with adapter and using TB3 Startech dock (TB3DK2DHV) but I'm getting the same issue.

Anything else I should be trying?

Thanks,R

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (MC) — Sat, 20 Jul 2019 02:26:41 +0000

Yes, the 802 needs USB for firmware updates. And yes again, it should work with the latest OS.

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (Helmut Crab) — Fri, 19 Jul 2019 21:39:55 +0000

johnthemiracle wrote:

i just had an idea for a cheap workaround for those (macmini) owners who have thunderbolt ports available: maybe the apple thunderbolt to firewire adapter would work (suitable for ff 800 and 802 etc), since it has the flash symbol on it and is an original apple accessory? and it's only 35€, so it would be the cheapest workaround so far. i'll try and let you know.

MC wrote:

Others here already confirmed that this works.

Hi MC, i get easily confused but can you confirm that i would need apple firewire to thunderbolt adapter into a thunderbolt 2 to thunderbolt 3 ( usb c ) adapter to get my 802 to work without issue with a 2019 MBP please or will usb to usb c work now ?

Been a long while but would i still have to use usb to usb c to update 802 firmware please ? I seem to remember you cant use firewire for updates ?
Cheers

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (iamyila) — Thu, 20 Jun 2019 08:38:37 +0000

lapieuvre wrote:

I have to do a mea culpa here... I had a second USB Audio interface plugged in the computer, an iConnectivityAudio4+.
I disconnected it, and didn't have a single dropout for an hour. I'll keep testing next week, but Im sure Mojave doesn't like to have 2 audio interfaces connected ...

Yes no end of problems running multiple soundcards.. stay away from this.. I also use my iconnect midi as a soundcard for the ipad sometimes but it is not stable, just change driver when I use it for audio and then back to only RME when not

Re: Distorted audio, bit crushed sound > Mojave / Mac mini 2018

null@example.com (iamyila) — Thu, 20 Jun 2019 08:33:00 +0000

loose the caldigit.. I sold mine, no problems with ableton since new update, infact I'm running at 64 on the buffer a lot of time without any errors at all.. I don't use AU though, maybe it's a plugin issue?

No issues anymore, and I'm sure RME will fix them..