RME User Forum — Issues connecting to rme-audio.de

Re: Issues connecting to rme-audio.de

null@example.com (maggie33) — Mon, 09 Mar 2026 23:25:15 +0000

RME Support wrote:

Seems the providers got the memo eventually...

nice. ...surprise surprise

Re: Issues connecting to rme-audio.de

null@example.com (lifeguardlloyd) — Mon, 09 Mar 2026 22:12:16 +0000

It's finally starting to work again. Not all the pages. There's hope!

Re: Issues connecting to rme-audio.de

null@example.com (RME Support) — Mon, 09 Mar 2026 19:39:50 +0000

Seems the providers got the memo eventually...

Re: Issues connecting to rme-audio.de

null@example.com (Thermaltake) — Mon, 09 Mar 2026 18:36:33 +0000

It works for me now too.

Re: Issues connecting to rme-audio.de

null@example.com (Elf) — Sun, 08 Mar 2026 22:18:59 +0000

maggie33 wrote:

---
@Elf,
can you tell wich provider you use? And which provider your brother uses?

SBB cable - both my brother and i
Yettel mobile - my provider

EDIT: It's working now!

Re: Issues connecting to rme-audio.de

null@example.com (lifeguardlloyd) — Sun, 08 Mar 2026 20:54:45 +0000

maggie33 wrote:

@lifeguardlloyd,
In #55: "I can access it from my Android Samsung phone over my WIFI. Still can't connect from my two PCs."
In #71: "All computers. PC desktop and laptop, iPad, and Android Samsung phone. Note: on data, I get some limited access"
Quite confusing... Did you mean over data via android mobile in #55?
However, if you could tell what Provider(s) you use, it should be possible to check if the routes are present...
---
Bell MTS Manitoba

Re: Issues connecting to rme-audio.de

null@example.com (maggie33) — Sun, 08 Mar 2026 20:45:07 +0000

@lifeguardlloyd,

In #55: "I can access it from my Android Samsung phone over my WIFI. Still can't connect from my two PCs."
In #71: "All computers. PC desktop and laptop, iPad, and Android Samsung phone. Note: on data, I get some limited access"
Quite confusing... Did you mean over data via android mobile in #55?
However, if you could tell what Provider(s) you use, it should be possible to check if the routes are present...

---

@Elf,

can you tell wich provider you use? And which provider your brother uses?

Re: Issues connecting to rme-audio.de

null@example.com (mrkahuna) — Sun, 08 Mar 2026 15:45:38 +0000

lifeguardlloyd wrote:

RME Support wrote:
Same from your phone or another PC? Have you tried to ping?
See above my latest ping. All computers. PC desktop and laptop, iPad, and Android Samsung phone. Note: on data, I get some limited access.
I have reset my home router twice - no luck.

Have you tried contacting help at your internet provider? The fact when you're on mobile data, but not your home internet, you get some access points to a network issue closer to your end. If it was closer to the RME host end we'd all be having issues.

One thing that might be interesting is if someone from RME could run a traceroute from the web host back to one of the failing client IPs. That might highlight where the packets are getting dropped if it's a return-path problem.

Re: Issues connecting to rme-audio.de

null@example.com (Elf) — Sun, 08 Mar 2026 15:33:29 +0000

Still not working in Serbia, tried with two different providers.

Re: Issues connecting to rme-audio.de

null@example.com (lifeguardlloyd) — Sun, 08 Mar 2026 15:11:05 +0000

RME Support wrote:

Same from your phone or another PC? Have you tried to ping?

See above my latest ping. All computers. PC desktop and laptop, iPad, and Android Samsung phone. Note: on data, I get some limited access.

I have reset my home router twice - no luck.

Re: Issues connecting to rme-audio.de

null@example.com (RME Support) — Sun, 08 Mar 2026 15:01:15 +0000

Same from your phone or another PC? Have you tried to ping?

Re: Issues connecting to rme-audio.de

null@example.com (lifeguardlloyd) — Sun, 08 Mar 2026 14:33:05 +0000

MC wrote:

So you had this issue already for more than one week?

Yes! Most frustrating!

Someone from RME did send me drivers for my new Babyface; that was appreciated.

Re: Issues connecting to rme-audio.de

null@example.com (Thermaltake) — Sun, 08 Mar 2026 07:05:39 +0000

Went to my friend yesterday he is on A1 Hrvatska, and on his PC page is opening normally. I am on Telemach Hrvatska, still nothing.
It looks like on some providers it's working, on some still not.

Re: Issues connecting to rme-audio.de

null@example.com (MC) — Sun, 08 Mar 2026 06:47:09 +0000

So you had this issue already for more than one week?

Re: Issues connecting to rme-audio.de

null@example.com (lifeguardlloyd) — Sat, 07 Mar 2026 22:27:13 +0000

I'm not sure what to do. This has been going on for too long. I can get to every other website I want, just not RME. Wierd.