Topic: Fireface 800 cuts out for a few seconds on mac pro

Hello,

I'm using a Fireface 800 with a Mac pro 2009 quad-core, every few hours the audio will cut out and the fireface mixer will re-open itself after a few seconds of no audio and then the audio will continue working. Any ideas? I'm running the latest drivers from RME.

Thanks,
Eric

Re: Fireface 800 cuts out for a few seconds on mac pro

Something interrupts the FireWire connection. Do you have other FireWire devices plugged into the Mac Pro?

Regards,
Jeff Petersen
Synthax Inc.

Re: Fireface 800 cuts out for a few seconds on mac pro

Jeff wrote:

Something interrupts the FireWire connection. Do you have other FireWire devices plugged into the Mac Pro?

Yes, I have a Lacie FW800 drive plugged into the other FW800 port on the mac pro.

Re: Fireface 800 cuts out for a few seconds on mac pro

The other port is still wired to the same FW chip inside the computer. See if you still have problems with the drive disconnected.

Regards,
Jeff Petersen
Synthax Inc.

Re: Fireface 800 cuts out for a few seconds on mac pro

That seems to have fixed the problem, thanks!

Re: Fireface 800 cuts out for a few seconds on mac pro

No problem. You can add a PCIe FireWire card to separate the FF from other devices.

Regards,
Jeff Petersen
Synthax Inc.