51

Re: The official Babyface Pro Thread

We would like to get the unit for examination. Returning it to the dealer I am not sure we will ever know which one that is. That's why contacting the distributor would be much appreciated.

Regards
Matthias Carstens
RME

52 (edited by rexet 2015-09-10 11:28:56)

Re: The official Babyface Pro Thread

I am not sure to understand. You want me to contact SCV Hitech Audio (french importer)?
Actually the shop (www.univers-sons.com) insisted that I bring the unit back to them today.
I have noted the serial if it might help.

I made a quick video, I will try to upload it somewhere in order for you to see what I am talking about. Once again this is not a very big deal, I just had to press the button in the right corner (upper left) to avoid miss clicks. But when you get used to RME high standard manufacturing you become a bit picky smile

Intel i7 980X | 12Go | Win7 x64
RME Babyface Pro (previously: Multiface, Fireface 800 & Babyface)

Re: The official Babyface Pro Thread

Can you tell us about the latency performance? If I was in the market for an HDSPe AIO would the performance of the Babyface Pro be comparable in terms of latency?

Also, in terms of the converters. Are these latest generation converters a step up from something like the AIO?

54

Re: The official Babyface Pro Thread

Both questions yes.

Regards
Matthias Carstens
RME

Re: The official Babyface Pro Thread

I will probably be but just to make sure. Does the USB connection support the 24/192hz Freq? Not that I it need that high but I do like 24/96 for recording. Most info in the details refer to the ADAT or Spdif I/O when 24/192 is mentioned.

Thanks

56

Re: The official Babyface Pro Thread

Yes it does.

Regards
Matthias Carstens
RME

57 (edited by rexet 2015-09-18 19:56:33)

Re: The official Babyface Pro Thread

My dealer just called to tell me that the distributor will send back my unit to them because they don't see any issue with it. They aknowledge that the buttons can misclick but it is not really an issue since we just need to push them hard. I am not sure what to do now.

Intel i7 980X | 12Go | Win7 x64
RME Babyface Pro (previously: Multiface, Fireface 800 & Babyface)

Re: The official Babyface Pro Thread

@rexet

I personally test your BFP and there was nothing wrong. I've compare with the two other units we have for demos and press and it was exactly the same feeling.
But I just want to share my experience. I think the strange feeling you have with "Select" button is because there is 4 positions and not only 3 when you select an input for instance. The cycle with the "Select" button is channel 1, channel 2, both channels, no selection. In fact, in some cases you have to click two times to select the channel 1 (no selection > channel 1), depending where you are in the cycle. 
My 2 cents

Bertrand Allaume
Audio-Technica - ICI Label

Re: The official Babyface Pro Thread

I just got my Babyface Pro back from the shop.
Since Megalobass (I guess you are a SCV Hitech employee?) says it is the same feeling that his two other units I guess this is part of the unit general design and manufacturing.
I am well aware of the cycle of the buttons and I can assure you that I am able to make the button clicks without the function being called. When I have a chance I will make a clear video to show what I mean and Matthias will be then able to tell us more about it.

Thanks

Intel i7 980X | 12Go | Win7 x64
RME Babyface Pro (previously: Multiface, Fireface 800 & Babyface)

60 (edited by rexet 2015-09-24 09:10:05)

Re: The official Babyface Pro Thread

As promised here is a quick video I just made now with my Babyface Pro I got back from the shop today:
https://youtu.be/Iw4EHcUUmG4

I intentionally hit the button hard so you can clearly get what I mean (meaning I have more misclicks when I push the button with a "normal" manner)

What do you think Matthias?

EDIT: One owner of the BF on gearslutz forum saw my video and confirm that his unit does not behave like mine at all. His buttons respond perfectly well wherever he softly press them.

Intel i7 980X | 12Go | Win7 x64
RME Babyface Pro (previously: Multiface, Fireface 800 & Babyface)

Re: The official Babyface Pro Thread

I'm looking for upgrading the quality of my actual converters (I have a MOTU ultralite version 1 soundcard) and I was wondering if I should buy :

1) Babyface Pro 2

or

2) RME ADI-2

Both interface are great but they are not the same price, they don't imply the same kind of connexion with my actual setup and the Babyface is brand new while the ADI has been designed more than a decade ago.

In few words, which converters are the best? The ADI2's or the Babyface Pro's?

Thanks.

62

Re: The official Babyface Pro Thread

Why no XLR/TRS combo? What a shame!!!

Re: The official Babyface Pro Thread

Will there be an Android interface for TotalMix with the Babyface Pro?

Re: The official Babyface Pro Thread

Pitacle wrote:

I'm looking for upgrading the quality of my actual converters (I have a MOTU ultralite version 1 soundcard) and I was wondering if I should buy :

1) Babyface Pro 2

or

2) RME ADI-2

Both interface are great but they are not the same price, they don't imply the same kind of connexion with my actual setup and the Babyface is brand new while the ADI has been designed more than a decade ago.

In few words, which converters are the best? The ADI2's or the Babyface Pro's?

Thanks.

You compare chicken with eggs ...

The Babyface Pro is a recording Interface for PC/Mac. The RME ADI-2 is a AD/DA converter.

What do you require ?

A recording interface to be connected to the PC via USB ?
Or a simple AD/DA converter which is pure *standalone* with no interface for computer ?

BR
Ramses
X10SRi-F, Win10 Pro 1909, Cubase, UFX+, Octamic XTC, ADI-2 Pro FS BE/R BE, RayDAT, ARC USB

Re: The official Babyface Pro Thread

ramses wrote:
Pitacle wrote:

I'm looking for upgrading the quality of my actual converters (I have a MOTU ultralite version 1 soundcard) and I was wondering if I should buy :

1) Babyface Pro 2

or

2) RME ADI-2

Both interface are great but they are not the same price, they don't imply the same kind of connexion with my actual setup and the Babyface is brand new while the ADI has been designed more than a decade ago.

In few words, which converters are the best? The ADI2's or the Babyface Pro's?

Thanks.

You compare chicken with eggs ...

The Babyface Pro is a recording Interface for PC/Mac. The RME ADI-2 is a AD/DA converter.

What do you require ?

A recording interface to be connected to the PC via USB ?
Or a simple AD/DA converter which is pure *standalone* with no interface for computer ?

Thanks for the reply.

Both devices are indeed different but they both converts signal from analogue to digital and from digital to analogue. This what I'm searching for : a good quality conversion to replace the so so one that I own.

The Babyface Pro has obviously more than converters but these are brand new.

The ADI2 has good converters too but they have been designed one decade ago.

Since I already own a soundcard, I could simply bypass the converters it has and use the ADI2 to replace them. Or, I could just buy a second soundcard, The Babyface PRO, in order to replace my MOTU ultralite.

My question is : which is the best solution if I want to upgrade to a higher quality of conversion?

Thanks again.

66 (edited by ramses 2015-10-09 07:03:05)

Re: The official Babyface Pro Thread

Ok understood, that is something which only RME can answer on a technical level.

I could only bring in another thought if you allow.

Ever thought of buying an UFX to get most flexibility and advantages also for recording? If you potentially want to improve in different areas, then this could be also an option, maybe not "cheap" but worth every penny.

I come from a Focusrite LS56 and switched to UFX with ARC. After that you have all you want and ever dreamt of. But all depends also a little which i/o's you really require or whether its maybe more beneficial for your use case to have the i/o's split across 2 devices.

If all shall be used around and under the control of your PC, then one recording interface which gives you "everything" would IMHO a good way to go and to improve in all areas (Quality, Flexibility, Features, Workflow).

UFX is fully standalone, has DuRec, AutoSet, you can save the Gain digitally, etc lots of improvements. More I wouldn't tell in this thread which is about BBF Pro, but I just wanted to give to you the idea of entirely "cleaning-up" and improve your whole setup with one device.

BR
Ramses
X10SRi-F, Win10 Pro 1909, Cubase, UFX+, Octamic XTC, ADI-2 Pro FS BE/R BE, RayDAT, ARC USB

Re: The official Babyface Pro Thread

ramses wrote:

Ok understood, that is something which only RME can answer on a technical level.

I could only bring in another thought if you allow.

Ever thought of buying an UFX to get most flexibility and advantages also for recording? If you potentially want to improve in different areas, then this could be also an option, maybe not "cheap" but worth every penny.

I come from a Focusrite LS56 and switched to UFX with ARC. After that you have all you want and ever dreamt of. But all depends also a little which i/o's you really require or whether its maybe more beneficial for your use case to have the i/o's split across 2 devices.

If all shall be used around and under the control of your PC, then one recording interface which gives you "everything" would IMHO a good way to go and to improve in all areas (Quality, Flexibility, Features, Workflow).

UFX is fully standalone, has DuRec, AutoSet, you can save the Gain digitally, etc lots of improvements. More I wouldn't tell in this thread which is about BBF Pro, but I just wanted to give to you the idea of entirely "cleaning-up" and improve your whole setup with one device.

Thanks for the reply and advice, but I shall say that the UFX's price  is way above my budget.

Another thing to keep in mind is that since I only need two inputs to record my music (two mics for the guitars), it would not spend that that amount of money for an interface that offers 30 inputs.

Thanks again!

Re: The official Babyface Pro Thread

rexet wrote:

As promised here is a quick video I just made now with my Babyface Pro I got back from the shop today:
https://youtu.be/Iw4EHcUUmG4

I intentionally hit the button hard so you can clearly get what I mean (meaning I have more misclicks when I push the button with a "normal" manner)

What do you think Matthias?

EDIT: One owner of the BF on gearslutz forum saw my video and confirm that his unit does not behave like mine at all. His buttons respond perfectly well wherever he softly press them.

I just wanted to say thank you to the RME support who fixed my unit.
I just received it this morning and everything is now working flawless. The buttons are ultra responsive and I don't get any misfire anymore at all wherever I push the button.

Thank you Matthias for having spotted that there were something wrong here whereas the distributor even supposed that I was not using it correctly (yeah, thank you Megalobass for having "personally" tested my unit and for having concluded that I just didn't understand how it works).

I can now fully enjoy this little baby!

Intel i7 980X | 12Go | Win7 x64
RME Babyface Pro (previously: Multiface, Fireface 800 & Babyface)

Re: The official Babyface Pro Thread

Ok so I have had my babyface pro for a few weeks now and I have noticed the issue with the Dim and Select keys being very unresponsive. I have to press pretty hard to actually get it to register and although its a sturdy unit, I dont want to end up breaking it or anything. I contacted RME but they said to contact my retailer. Now Im going to send my unit back and hopefully I get one that doesnt have this issue at least not as bad.

Re: The official Babyface Pro Thread

I just bought a power bank for my babyface pro that is ordered but on back order. It's a regular USB 5v 1a or 2.1a 20000mah. Will this work to power the unit?

71

Re: The official Babyface Pro Thread

Depends on what you want to do. As it will occupy the USB port it is not clear it is useful for your application.

Regards
Matthias Carstens
RME

Re: The official Babyface Pro Thread

Hello Matthias,

just a quick questions, I bought a babyface pro and need 6 phone jack output, could I use one of the XLR output with hand-made break cable? (1 XLR to 6 phone jack), or I should use "1 XLR to 4 phone jack" and made 2 of them with 2 XLR output?

73

Re: The official Babyface Pro Thread

Please try again, I don't understand your request.

Regards
Matthias Carstens
RME

Re: The official Babyface Pro Thread

Hello Matthias,

I try again tongue

I know there are 2 XLR analog output on my babyface pro, but I need 6 TRS output right now, could I use a XLR to TRS break cable for that (hand-made), is any limit on single XLR analog output?

Sorry for my English.

75

Re: The official Babyface Pro Thread

You could - as long as these 6 TRS connectors feed normal line inputs. You would not be able to drive 6 phones as the total load (too low impedance) would cause loss in level, sound and even distortion.

Regards
Matthias Carstens
RME

Re: The official Babyface Pro Thread

Hi there! I'm VERY interested in the Babyface Pro - it seems like a powerful piece of hardware. I've read all of the specs, and skimmed through the manual, but I would like to verify something. I am recording to an iPad running Auria, and I read in the manual that it can record all 12 of the Babyface Pro's channels simultaneously. But I just wanted to triple check before purchasing: Does this mean I can record both microphone inputs AND at least 1 of the instrument inputs simultaneously? (I'd like to record vocals (via mic), acoustic guitar (via mic), and electric guitar (via DI) simultaneously.) Thanks in advance!

Andrew

77

Re: The official Babyface Pro Thread

No problem to do that.

Regards
Matthias Carstens
RME

Re: The official Babyface Pro Thread

Fantastic! Can't wait to buy one! Cheers

Re: The official Babyface Pro Thread

Hello!

I have one of these units on order with a UK official distributor and it's been three weeks waiting now. They are advising I'm not likely to receive delivery until mid December! They have indicated that there is a manufacturing defect that is holding up shipments.
Are they:

a) referring to the previously mentioned issue of buttons needing excessive force or being pressed in specific spots to operate.

b) something else has cropped up as a problem?

a) talking out of their behind because they just can't fulfil back orders (not sure I have much faith in them at this point.)

I don't want to cancel the back order as the interface looks to do exactly what I want and should match well with my Genelec 1029a monitors. I do worry a little about the Chinese manufacturing though, and wonder if this has contributed to one or more manufacturing problems, although appreciate this was probably the only way to release the unit at it's price point.

Anyone have insight on this?

Re: The official Babyface Pro Thread

Here in USA both Sweetwater and B&H which are two very large pro-audio outlets are out of stock with "more coming soon" messages.

Re: The official Babyface Pro Thread

I wonder if we can get any kind of official comment? Or has anyone else had units recalled for erratic button operation or any other early teething issues?

82 (edited by fatapparat 2015-11-13 14:54:00)

Re: The official Babyface Pro Thread

does anybody have such problem with baby face pro.
a strange sound from monitors when shutdown.
it's like a short sin pitch swipe upwards.

https://www.youtube.com/watch?v=1xgooFtAmNE

83 (edited by Timur Born 2015-11-13 15:48:53)

Re: The official Babyface Pro Thread

This may come from your PSU or mainboard. Some component uncharging or the like. Sounds a bit like an old tube tv switching off. big_smile

Re: The official Babyface Pro Thread

Timur Born wrote:

This may come from your PSU or mainboard. Some component uncharging or the like. Sounds a bit like an old tube tv switching off. big_smile

i'm using imac. so you think it's not a babyface defect?

85 (edited by Timur Born 2015-11-13 18:20:20)

Re: The official Babyface Pro Thread

Depends. What happens when you connect the speakers to the built in audio output of the iMac? Also keep in mind that you are turning off the computer while the speakers are still on, the Babyface is cut off its power-source when you turn off the computer. Things are happening electrically, so it shows as sound. The sound in your video is quite similar to turning on/off some guitar amps, too. wink

You can try to power the BF externally, so that it isn't cut off power when you turn off the iMac.

Re: The official Babyface Pro Thread

This sound also happens if usb cable plugged off from powered on mac. it seems like tweeters can be broken. it's scary. i've never heard something similar with my old apogee duet 1. does any owner of BF pro noticed that? am I alone with this strange problem?

Re: The official Babyface Pro Thread

Most modern monitors should be protected form power spikes and similar during power on/power off. I've always found it good practise to power down the monitors BEFORE powering down the interface or amp they are connected to just to be on the safe side! Every interface i've used seems to have a slightly different sonic signature as it powers off.

Re: The official Babyface Pro Thread

Could just be a high pitched variation of the usual bass "thump" or mid "knack" you get when you switch off stuff before switching off the speaker.

89

Re: The official Babyface Pro Thread

It's the usual level reference mismatch. When you play music via the BF Pro how far do you have to turn down the faders in TotalMix? That is the problem. Loud listening should be around 0 dB. Most probably now it is -10 or lower. That means the 'normal' low volume on/off noise is amplified and played back much too loud.

You have to change the sensitivity of the monitors (or the amp used for them) so that they get less sensitive for the BF Pro output, which is at +19 dBu (your monitors most probably only need +4 dBu).

Regards
Matthias Carstens
RME

90 (edited by fatapparat 2015-11-14 09:52:24)

Re: The official Babyface Pro Thread

http://imageshack.com/a/img905/4451/FvSeWk.jpg
http://imageshack.com/a/img905/1482/M4HNO0.png

what i'm doing wrong?

MC, could you point the right settings on both monitors and totalmix?
does any other BF you've tested had such sound while turning off?
I need an exactly answer because now I want my BF be exchanged with normally working one.

91 (edited by Brandonx1 2015-11-14 20:04:29)

Re: The official Babyface Pro Thread

The Babyface Pro is in. Love it. I bought a 6800mah 12v battery. Any idea how long I can run the unit with this battery. I did 1 full discharge cycle. Seemed like a very long time. I watched it for 12 hours and it seemed to be working just fine still. Also, I think my Note 4 can power it. At least it seemed to be working with just the Note 4 and and the babyface pro connected. that seemed odd. Any idea about that?

Lastly, CC mode is working with the Note 4 and the Audio Evolution app. tested and working with the Evolution USB driver. I did not test with the Android USB driver.

Re: The official Babyface Pro Thread

So the inputs 3 & 4 of Babyface Pro are True Line inputs (in terms of design they are not connected with the internal preamps anyway) but they are unbalanced. Am I right?

93

Re: The official Babyface Pro Thread

You are right, 3/4 are unbalanced. Note that 1/2 operate perfectly as line inputs as well. Balanced and unbalanced.

Regards
Matthias Carstens
RME

94 (edited by oxid-design 2015-11-20 14:25:39)

Re: The official Babyface Pro Thread

Hello there,
I got delivered the Babyface Pro. Originally packed and without damage. But the big button and a metal piece were outside. But that's not normal, right?

http://img5.fotos-hochladen.net/uploads/babyfacerzyulcavpt.jpg

I tried to push him in but he does not sit more solid. Every time you turn the button, he comes out again. :-(

Should I send the device back?

greetings
Rafig

Re: The official Babyface Pro Thread

I would not even waste my time asking here. Send it back, this is absolutely not normal and you shouldn't try to fix it by yourself.
Can I ask where you buy it?

Intel i7 980X | 12Go | Win7 x64
RME Babyface Pro (previously: Multiface, Fireface 800 & Babyface)

96 (edited by oxid-design 2015-11-20 15:42:57)

Re: The official Babyface Pro Thread

I bought him from Poland. As already mentioned, the package was safely packed, original and not damaged.

Seller I have already written and waiting for instructions.

But quite another question:

The previous Babyface worked under Linux in CC mode (PC => Phone output) immediately. But the new version is not working. On the "out" side, I see the signal but Phone output (high level) is not working.

http://img5.fotos-hochladen.net/uploads/baby219rlygvkcz.jpg

I mean the simple system sound such as browsers, youtube, etc.  no longer works. Do I have the settings change anything?

greetings
Rafig

97

Re: The official Babyface Pro Thread

It's all in the manual.

Regards
Matthias Carstens
RME

98 (edited by oxid-design 2015-11-20 16:37:40)

Re: The official Babyface Pro Thread

MC wrote:

It's all in the manual.

Thanks Matthias, it works.

Re: The official Babyface Pro Thread

I'm a bit confused.
I cannot find any detailed information about Babyface Pro on http://www.rme-audio.de/en/products.php
Just a link to http://babyface.rme-audio.de saying I can pre-register to get information when it will be available in my country.

It seems that it has been out for sale for several months, so I don't understand why there is no information?

Or has it been withdrawn from selling due to problems? I have seen quite a few threads reporting hardware problems.
I was strongly consider to buy a Babyface Pro, but now I am a bit hesitant.

Re: The official Babyface Pro Thread

Hi, I bought RME Babyface Pro, everything works great, but every time I turn off the computer, Babyface does not turn off automatically. It is connected directly to a USB 2.0 on my laptop, it should not be turned off automatically Babyface Pro? I have to eject device manually as external disk drives. Does anyone help me? I have read automatically manual and there is nothing I have found on this topic. Thank you guys.