Topic: Madiface USB through Neutrik chassis gender changer

I have a 15” Mac(2014) that can’t connect to a madiface through a Neutrik chassis gender changer. Another 15” Mac(2011) has no problems.

The 15”(2014) can connect when connected straight to the madiface.

2 (edited by ramses 2017-12-13 19:05:45)

Re: Madiface USB through Neutrik chassis gender changer

EDIT: please describe your cabling end to end .. How are you cabling exactly ? How long is your cable ?

I wouldnt take a gender changer for the USB connection, I would take a quality cable without any interruption in between.

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

Re: Madiface USB through Neutrik chassis gender changer

ramses wrote:

EDIT: please describe your cabling end to end .. How are you cabling exactly ? How long is your cable ?

I wouldnt take a gender changer for the USB connection, I would take a quality cable without any interruption in between.

2 meter USB A/B, Neutrik chassis gender changer and ½ meter USB A/B cable. All quality cables.

The reason for the gender changer is touring and rack installation.

4

Re: Madiface USB through Neutrik chassis gender changer

That is strange indeed, as we are talking USB2. My only guess is that exchanging the cables on both sides might lead to success.

Regards
Matthias Carstens
RME

Re: Madiface USB through Neutrik chassis gender changer

Solved

After updating the firmware everything seems to work.