Topic: Fireface uc does not work with windows 10
Hi, I report my situation for a problem with the RME Fireface UC:
- I can use it since 2010 with PC / windows without problems
- currently, for 4 years, I have windows 10 with the latest updates
- Fireface UC stopped working in January 2020 (after a few seconds the red "host" LED lights up - this light generally lights up when the computer is off or when it is not connected via USB). The computer does not recognize it.
- I took the computer to a music store and a computer store: it only works on Mac without problems, but it does not work on any pc with windows
- USB cable and power supply intact (tested)
- drivers and fut updated on 16/01/2020 (DRIVER version 1.168 of 2019-06-27 // FIRMWARE version 126/138 of 2019-11-13)
- my Fireface UC did not hit
- it seems that the Fireface UC is not recognized by windows, it does not interface
Questions:
- is the model by chance out of business?
- the RME is no longer updating the drivers and firmware?
- will it update them? How long?
What can I do?
Thanks so much
Alberto