1 (edited by Matthorizon 2020-02-02 17:17:37)

Topic: Babyface Pro disappeared from devices after update.

Hello,

I was making some music, and i had to raise the buffer size to 1024. After doing that, the sound disappeared.
So i started googling, and thought it would be a good idea to update my drivers first, so i did.
After it was done, a message popped up telling me to unplug the device to finish the update, so i did.
After plugging in the Babyface pro again, it disappeared from the devices on windows, also if you click on "show hidden devices".
Now i deleted the drivers, and reïnstalled them, but it still doesn't work and i'm getting a bit anxious.
Could someone help me and save my sunday evening?

An update: My audio seems to work in DAW, but it's just gone from the windows devices list.

With kind regards,
Matthijs

2

Re: Babyface Pro disappeared from devices after update.

Your BF pro seems to be in CC mode. Change it back to PC mode.

Regards
Matthias Carstens
RME

Re: Babyface Pro disappeared from devices after update.

MC wrote:

Your BF pro seems to be in CC mode. Change it back to PC mode.

Thanks for the response, I've tried doing that yesterday a few times by holding select and dim while restarting the babyface by unplugging the power cable and plugging it back in again . Just to be sure, that should take me out of cc mode right? I'll try it once more after work.

With kind regards,
Matthijs

4

Re: Babyface Pro disappeared from devices after update.

If it worked you'll see the display CC or PC.

Regards
Matthias Carstens
RME

Re: Babyface Pro disappeared from devices after update.

MC wrote:

If it worked you'll see the display CC or PC.

I've switched back and forth, in cc mode de knobs won't respond in RME totalmix, and when i switch back, de software does respond to me spinning the knob. Unfortunately i still don't see the device in windows.

Re: Babyface Pro disappeared from devices after update.

I was about te go back to an older driver version, and the device suddenly popped up! No idea what happend but it works again.