Topic: Problem with pulling out the Vers. 1 Dac's Power Barrel, please advise
Hello,
I currently own a Vers. 1 Dac that I want to sell as I purchased the Vers 2.
However, I am having a lot of difficulty removing the power supply barrel from the back of the device. When you first plug the barrel in, there are raised portions on the barrel that you must line up with indentations on the female side on the Dac. However, once the barrel is plugged in, you can no longer see where the indentations and raised part of the barrel is in order to line them up properly to unlock and unplug it.
I contacted RME support about this, who advised me to "turn the barrel while pulling gently, and it will smoothly pull out."
Let me assure you that while the Version 2 Dac's barrel may work more like this, my Version 1 barrel does NOT. I have tried turning it slowly from right to left and back while pulling gently, and moderately, and it does not budge at all.
In fact, if you reference this thread I posted about a year ago on plugging the barrel in, Ramses notes that you have to apply fairly significant pressure to plug in the barrel on this version of the power supply -- note, I did not have to apply the same pressure to plug in the Version 2 barrel, so something is different here:
Indeed, you have to exert more pressure than you think to get the plug fully plugged in. In the first attempt I was also surprised that I turned into emptiness and nothing locked.
When I then exerted a lot more pressure, the plug actually gets in a bit further and only then can the plug be locked cleanly with a 90° right turn. By clean I mean you can't turn the plug any further to the right.
https://forum.rme-audio.de/viewtopic.php?id=28216
Being unable to remove the barrel could affect the resell value/'resalability' of the device, so I need some assistance please in removing the power barrel without causing any damage to the barrel or the device itself.
Ramses, it sounds like you have a similar version as I do, so perhaps you have found a way to unplug it?
Thanks,