Topic: Digiface Dante crashing Mac OSX 10.15.3 on disconnection

Hi there - wonder if anyone can confirm or help........

Digiface Dante - Firmware 36, Driver 3.18 - both downloaded today 24th March 2020

Mac OSX 10.15.3 - MacBook Pro 15" (2016)

All works fine except when disconnecting the device - OSX crashes.

Have tried quitting Totalmix and/or Fireface USB settings - makes no difference.

Is there anyone who can replicate this or provide a method of disconnecting without crashing?

Many thanks

Adam

2

Re: Digiface Dante crashing Mac OSX 10.15.3 on disconnection

How do you disconnect? If using an adapter plug out the adapter instead of the USB 3 cable.

Regards
Matthias Carstens
RME

Re: Digiface Dante crashing Mac OSX 10.15.3 on disconnection

Hi MC - thanks for your reply.
The unit is connected with a single USB 3 cable - no adapters.
Crash happens whichever end I pull out.

Many thanks

Adam



Crash report if it helps?





panic(cpu 0 caller 0xffffff8011e652fa): Kernel trap at 0xffffff7f96f83c22, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x00000000178e8000, CR4: 0x00000000003626e0
RAX: 0x0000000000000000, RBX: 0xffffff81f26cbe18, RCX: 0x0000000000000000, RDX: 0x00000000e00002eb
RSP: 0xffffff81f26cbca0, RBP: 0xffffff81f26cbcd0, RSI: 0x0000000000000000, RDI: 0xffffff804c297000
R8:  0x0000000000000000, R9:  0x0000000000000003, R10: 0x000000000000003d, R11: 0x0000000000000000
R12: 0xffffff804d9a1200, R13: 0xffffff8012823c40, R14: 0xffffff81f26cbe18, R15: 0xffffff80124155c0
RFL: 0x0000000000010246, RIP: 0xffffff7f96f83c22, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 1

Backtrace (CPU 0), Frame : Return Address
0xffffff81f26cb700 : 0xffffff8011d3bb2b
0xffffff81f26cb750 : 0xffffff8011e734d5
0xffffff81f26cb790 : 0xffffff8011e64f4e
0xffffff81f26cb7e0 : 0xffffff8011ce2a40
0xffffff81f26cb800 : 0xffffff8011d3b217
0xffffff81f26cb900 : 0xffffff8011d3b5fb
0xffffff81f26cb950 : 0xffffff80124d2aa9
0xffffff81f26cb9c0 : 0xffffff8011e652fa
0xffffff81f26cbb40 : 0xffffff8011e64ff8
0xffffff81f26cbb90 : 0xffffff8011ce2a40
0xffffff81f26cbbb0 : 0xffffff7f96f83c22
0xffffff81f26cbcd0 : 0xffffff7f96f858b8
0xffffff81f26cbd70 : 0xffffff80124155e3
0xffffff81f26cbd90 : 0xffffff801240d869
0xffffff81f26cbdd0 : 0xffffff8012414943
0xffffff81f26cbe00 : 0xffffff80124147f9
0xffffff81f26cbe40 : 0xffffff80124175a8
0xffffff81f26cbea0 : 0xffffff801243f82e
0xffffff81f26cbee0 : 0xffffff8012416868
0xffffff81f26cbf60 : 0xffffff8012421157
0xffffff81f26cbfa0 : 0xffffff8011ce213e
      Kernel Extensions in backtrace:
         de.rme.RMEUSBNetworkDriver(1.0.3)[19EF56E3-797C-354F-94ED-CDEC90FC3C34]@0xffffff7f96f82000->0xffffff7f96f86fff
            dependency: com.apple.iokit.IONetworkingFamily(3.4)[DADDF78F-DD4E-359E-AE63-446D90F3ADDA]@0xffffff7f92665000
            dependency: com.apple.iokit.IOUSBHostFamily(1.2)[B7CF50DA-73BD-3233-B207-9036BCAD8E1A]@0xffffff7f92bfd000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
19D76

Kernel version:
Darwin Kernel Version 19.3.0: Thu Jan  9 20:58:23 PST 2020; root:xnu-6153.81.5~1/RELEASE_X86_64
Kernel UUID: A8DDE75C-CD97-3C37-B35D-1070CC50D2CE
Kernel slide:     0x0000000011a00000
Kernel text base: 0xffffff8011c00000
__HIB  text base: 0xffffff8011b00000
System model name: MacBookPro13,3 (Mac-A5C67F76ED83108C)
System shutdown begun: NO
Panic diags file available: YES (0x0)

System uptime in nanoseconds: 1642618314893
last loaded kext at 549374609006: de.rme.RMEUSBNetworkDriver    1.0.3 (addr 0xffffff7f96f82000, size 32768)
last unloaded kext at 612035225438: >!UAudio    320.49 (addr 0xffffff7f96f08000, size 434176)
loaded kexts:
de.rme.RMEUSBNetworkDriver    1.0.3
de.rme-audio.driver.RMEFirefaceUSB    3.18
com.getdropbox.dropbox.kext    1.10.3
com.box.filesystems.osxfuse    303.10.2
com.malwarebytes.mbam.rtprotection    4.0.30
org.virtualbox.kext.VBoxNetAdp    6.1.2
com.audinate.dante.driver.DanteVirtualSoundcard    1.0.0
org.virtualbox.kext.VBoxNetFlt    6.1.2
org.virtualbox.kext.VBoxUSB    6.1.2
org.virtualbox.kext.VBoxDrv    6.1.2
tc.tctechnologies.driver.Saffire    4.3.0 41017
com.asix.driver.ax88179-178a    1.8.0
>AudioAUUC    1.70
@fileutil    20.036.15
@kext.AMDFramebuffer    3.0.5
@kext.AMDRadeonServiceManager    3.0.5
@kext.AMDRadeonX4000    3.0.5
>!AGraphicsDevicePolicy    4.7.2
@AGDCPluginDisplayMetrics    4.7.2
>!AHIDALSService    1
>!APlatformEnabler    2.7.0d0
>AGPM    111.4.2
>X86PlatformShim    1.0.0
@filesystems.autofs    3.0
>!AUpstreamUserClient    3.6.8
>!AHDA    283.15
>!A!ISKLGraphics    14.0.4
>!AHV    1
>!A!ISKLGraphicsFramebuffer    14.0.4
|IOUserEthernet    1.0.1
>!AEmbeddedOSSupportHost    1
>SMCMotionSensor    3.0.4d1
>!AMuxControl    4.7.2
|IO!BSerialManager    7.0.3f5
>!AGFXHDA    100.1.424
>AGDCBacklightControl    4.7.2
>pmtelemetry    1
@Dont_Steal_Mac_OS_X    7.0.0
>!A!IPCHPMC    2.0.1
@kext.AMD9500!C    3.0.5
>eficheck    1
>!AMCCSControl    1.13
>!A!ISlowAdaptiveClocking    4.0.0
>!AThunderboltIP    3.1.3
>!AVirtIO    1.0
@filesystems.hfs.kext    522.0.9
@!AFSCompression.!AFSCompressionTypeDataless    1.0.0d1
@BootCache    40
@!AFSCompression.!AFSCompressionTypeZlib    1.0.0
>!ATopCaseHIDEventDriver    3430.1
@filesystems.apfs    1412.81.1
>AirPort.BrcmNIC    1400.1.1
@private.KextAudit    1.0
>!ASmartBatteryManager    161.0.0
>!AACPIButtons    6.1
>!ARTC    2.0
>!ASMBIOS    2.1
>!AACPIEC    6.1
>!AAPIC    1.7
$!AImage4    1
@nke.applicationfirewall    303
$TMSafetyNet    8
@!ASystemPolicy    2.0.0
|EndpointSecurity    1
|IOUSBUserClient    900.4.2
@kext.AMDRadeonX4100HWLibs    1.0
@kext.AMDRadeonX4000HWServices    3.0.5
@kext.triggers    1.0
|IO!BHost!CUARTTransport    7.0.3f5
|IO!BHost!CTransport    7.0.3f5
>DspFuncLib    283.15
@kext.OSvKernDSPLib    529
|IOFireWire!F    4.7.5
|IOAVB!F    800.17
|IOAccelerator!F2    438.3.1
>X86PlatformPlugin    1.0.0
>!ASSE    1.0
>!AGraphicsControl    4.7.2
>!A!ILpssUARTv1    3.0.60
>!A!ILpssUARTCommon    3.0.60
>!AOnboardSerial    1.0
>!ABacklightExpert    1.1.0
|IONDRVSupport    569.4
>IOPlatformPlugin!F    6.0.0d8
@!AGPUWrangler    4.7.2
@kext.AMDSupport    3.0.5
@!AGraphicsDeviceControl    4.7.2
>!AHDA!C    283.15
|IOHDA!F    283.15
>!ASMBus!C    1.0.18d1
|IOGraphics!F    569.4
|IOSlowAdaptiveClocking!F    1.0.0
@plugin.IOgPTPPlugin    810.1
|IOEthernetAVB!C    1.1.0
>usb.cdc.ncm    5.0.0
>usb.!UiBridge    1.0
>usb.cdc    5.0.0
>usb.networking    5.0.0
>usb.!UHostCompositeDevice    1.2
>usb.!UHub    1.2
|IOAudio!F    300.2
@vecLib.kext    1.2.0
|IOSerial!F    11
|IOSurface    269.6
@filesystems.hfs.encodings.kext    1
>!AActuatorDriver    3430.1
>!AHIDKeyboard    209
>!AHS!BDriver    3430.1
>IO!BHIDDriver    7.0.3f5
|IO!B!F    7.0.3f5
|IO!BPacketLogger    7.0.3f5
>!AMultitouchDriver    3430.1
>!AInputDeviceSupport    3430.1
>!AHSSPIHIDDriver    59
>!AThunderboltDPInAdapter    6.2.5
>!AThunderboltDPAdapter!F    6.2.5
>!AThunderboltPCIDownAdapter    2.5.4
>!AHSSPISupport    59
>!A!ILpssSpi!C    3.0.60
|IO80211!F    1200.12.2b1
>mDNSOffloadUserClient    1.0.1b8
>corecapture    1.0.4
|IOSkywalk!F    1
|IONVMe!F    2.1.0
>!AThunderboltNHI    5.8.6
>!AHPM    3.4.4
|IOThunderbolt!F    7.6.0
>!A!ILpssI2C!C    3.0.60
>!A!ILpssDmac    3.0.60
>!A!ILpssGspi    3.0.60
>!A!ILpssI2C    3.0.60
>usb.!UXHCIPCI    1.2
>usb.!UXHCI    1.2
|IOUSB!F    900.4.2
>!AEFINVRAM    2.1
>!AEFIRuntime    2.1
|IOSMBus!F    1.1
|IOHID!F    2.0.0
$quarantine    4
$sandbox    300.0
@kext.!AMatch    1.0.0d1
>DiskImages    493.0.0
>!AFDEKeyStore    28.30
>!AEffaceable!S    1.0
>!AKeyStore    2
>!UTDM    489.80.2
|IOSCSIBlockCommandsDevice    422.0.2
>!ACredentialManager    1.0
>KernelRelayHost    1
>!ASEPManager    1.0.1
>IOSlaveProcessor    1
|IOUSBMass!SDriver    157.40.7
|IOSCSIArchitectureModel!F    422.0.2
|IO!S!F    2.1
|IOUSBHost!F    1.2
>!UHostMergeProperties    1.2
>usb.!UCommon    1.0
>!ABusPower!C    1.0
|CoreAnalytics!F    1
>!AMobileFileIntegrity    1.0.5
@kext.CoreTrust    1
|IOTimeSync!F    810.1
|IONetworking!F    3.4
|IOReport!F    47
>!AACPIPlatform    6.1
>!ASMC    3.1.9
>watchdog    1
|IOPCI!F    2.9
|IOACPI!F    1.4
@kec.pthread    1
@kec.corecrypto    1.0
@kec.Libm    1

4 (edited by adamrickets 2020-03-25 19:27:58)

Re: Digiface Dante crashing Mac OSX 10.15.3 on disconnection

Update:

10.15.4 released today - same problem - MacBook Pro

Works fine on a different computer- MacBook Air with 10.15.3 installed.
Works fine on a different computer- MacBook Air with 10.15.4 installed.


On the MacBook Pro with the problem I have:
2 .kext files in Library/Extensions

RMEUSBNetworkDriver.kext
RMEFirefaceUSB.kext

If I remove the "RMEUSBNetworkDriver.kext" from the extensions folder and restart the problem goes away and I think everything is still working correctly and the computer does not crash on disconnection !!?

Do I need both kext files in order for everything to work?
I think both are installed at the same time - if so what is the "RMEUSBNetworkDriver.kext" file doing, and do I need it?

Any clues gratefully received

Many thanks

Adam

5

Re: Digiface Dante crashing Mac OSX 10.15.3 on disconnection

From the manual:

The Digiface Dante is basically a USB audio interface. The Dante Controller software needs a network port to communicate with the Dante network. The standard solution would have been to plug a network cable from the computer's network port into one of the four ports of the Digiface Dante - which makes you loose two network ports!

Therefore the Digiface Dante also includes the functionality of a USB Ethernet adapter, whose driver is installed together with the MADIface series one. This device can be used directly for the Dante Controller. No cable needed, two network ports stay free.

This driver can be deactivated and the DF Dante will still work with the mentioned restriction.

I also see no crashes here, but we will check more.

Regards
Matthias Carstens
RME

Re: Digiface Dante crashing Mac OSX 10.15.3 on disconnection

Hi MC - thanks for your reply.

That is good news for me - I shall use it without the usb/Ethernet driver functionality.

Thanks for checking - there must be some other conflict on my computer causing the problem.

If it helps I tried it on a new User on my laptop, but the problem remained.

Thanks again

Adam