> I spend almost the whole night searching and changing drivers, the newer driver (1.73)
Hi Dimitris, sorry to hear that. Just for your information. v1.73 is not the driver. This is TotalMix FX v1.73. TM FX is included in the RME driver package, so I assume you installed the latest driver from the file "driver_usb_win_1212.zip" and thus installed TM FX 1.73.
> the newer driver (1.73) just made things worse and now I could not highlight each output (phones, speakers - PH34,
> AN12) and balance the chanels. I had sound and could control each output but what was going into them I could not control.
Sorry, but it's very unlikely that TM FX v 1.73 would work worse, not only did it run very stable on my system, I'm not aware of any forum posts reporting such problems with any of the last TM FX versions or in particular after an upgrade.
If I understand you correctly, you tried to change a routing in "submix mode" by selecting a HW output in the bottom row, then moving the faders of the top and middle row (inputs, sw playbacks) and now the selection of a HW output didn't work?
This sounds to me more like "submix mode" was not activated.
Did you check in TM FX on the right side in the blue area whether "Submix" was still activated?
I also wonder why you don't try to restore the routing and settings from a saved workspace file with the last working config.
You can use "File -> Save Workspace" to save and "File -> Load Workspace" to load a working setup.
This will save and restore everything: routings, settings, window positions (except Preferences, F2).
Do you have such a workspace file on each of your computers, which would make restoring a working setup much easier?
Regarding the current state of the system where you performed the driver upgrade
You seem to have the latest driver installed on one of the two systems. But have you also installed the latest firmware on the Babyface Pro? This would ensure that Firmware on BBF Pro as well as driver and TM FX on the PC were all up to date and by this all known bugs woud be fixed and that a combination of firmware, drivers and software is in use by you as it had been tested by RME (in exactly that combination of versions).
Allow me to make a few general comments:
There is a relationship between firmware (on BBF Pro), ASIO driver (on the computer) and TotalMix FX. A newer TM FX version may need an updated driver and firmware. A newer driver version may need updated firmware on the BBFP.
I know the phrase "never touch a running system", but if you never apply firmware and driver updates, or wait too long or update only a single of these three components, then you are more likely to run into problems that have already been fixed in newer versions.
In your case I would try to keep both systems as equal as possible and install the same as well as latest firmware and drivers.
The good news at least
As your BBF Pro works at least on one system it can't be defective. So it can only be a problem in the following areas:
- problem based on USB cable (I regard this relationship as rather unlikely, but check for CRC errors in the driver settings)
- problem caused by AMD chipset's USB implementation (unsure, but the communication between TM FX and your BBFP goes also over USB, not only audio; maybe the other two things fix that anyway or bring more insight)
- bad combination of firmware, driver, software (this you can fix on both systems)
- TM FX is in a weired state, see below, this can be fixed/checked by e.g. resetting the mixer
If you work on it in that order then you have also the advantage that all further testing that you might need to do is being performed on the latest code basis. If there really should be a fix required then it can be released much quicker and you have also the latest features which is also an advantage to you (don't worry, RME is not like Microsoft, who unfortunately often tinker with things that in the end don't improve anything and only cost the user time to get used to them again).
Posting pictures on RME forum
Matthias Carstens has asked for a screenshot, if you need a little help on how to post screenshots in the forum, please have a look here:
1. use either the Windows Snipping Tool or better use the free software Greenshot, which is nicer because you can add e.g. arrows, boxes, yellow markers or own comments to a screenshot, the URL: https://getgreenshot.org/
2. save this screenshot in JPG format, preferably with 100% quality, then everything, including the text, is sharper
3. copy this JPG file to a cloud storage of your choice, I personally use Dropbox, https://www.dropbox.com/ as only a few could companies allow external forums to read and insert this content when people read your posting.
4. share this JPG file on the cloud storage, you will get a URL for it which you can post on this forum.
5. either post this URL or better put it in "image tags" so that the image is directly visible in your posting without having to click on it. It just takes a little trick to make it work: at the end of this Dropbox URL, change manually "?dl=0" to "?dl=1".
I have explained / documented this procedure in detail here in my blog, as not everyone is familiar with it: https://www.tonstudio-forum.de/blog/ind … rum-EN-DE/
One more recommendation, TM FX mixer reset
As in your case, it can always happen that something no longer works as usual, then you can restore a working workspace file as described above.
Another possibility is to save the current state (File> Save Workspace As) and to reset TM FX completely.
The best thing to do is to write down a few steps somewhere (preferably in a file), so that after such a mixer reset you can quickly arrive at a working basic configuration in as few steps as possible. This way you can check quickly and reliably if it is a configuration problem or if the error is to be found somewhere else (e.g. firmware, driver, TM FX).
Here a template / skeleton for such a procedure as a time saver for you, but that you might need to customize a little depending what devices / ports you use
Active Monitors connected to: AN 1/2
Phones connected to: AN x/y
- TM FX: File -> Save Workspace As (filename e.g.: "BBFP-PCx-2021-10-09-tm173-backup-before-tmfx-reset")
- TM FX: Options -> Reset Mix -> Total Reset
- TM FX: Assign -> Main Out -> AN 1/2 (select port, where active monitors are connected to)
- TM FX: Assign -> Phones 1 -> AN x/y (select port, where headphones are connected to)
- TM FX: Options -> Reset Mix -> Straight Playback with all to Main Out (all audio from PC/apps routed to Main Out)
- TM FX: Reduce volume for Main Out to a known good level, as default of -10dB might still be too loud
- TM FX: Reduce volume for Phones 1 to a known good level, as default of -20dB might still be too loud
- TM FX: File -> Save Workspace As (filename e.g.: "BBFP-PCx-2021-10-09-tm173-mixer-reset-all-to-main-out")
You can stop here to perform basic checks now, whether TM FX works through monitors / main out or not.
You can load this workspace file at any time to return to this point and get this basic setup again.
I recommend to proceed with a few more steps, to work it out a bit more:
- TM FX: Mute Phones 1, so that audio is only played to Main Out (active monitors)
- TM FX: Save this setup to Snapshot 1 and rename it to e.g. "Speakers"
- TM FX: Unmute Phones 1, mute Main Out, route (at least) AN1/2 - AN7-8 to Phones 1
- TM FX: Save this setup to Snapshot 2 and rename it to e.g. "Phones"
- TM FX: Recall setup for "Speakers", mute "Main Out" and "Phones 1" and save this to Snapshot 3-8.
By this TM FX Snapshots 3-8 have a safe predefined setting and are additionally muted.
- TM FX: File -> Save Workspace As (filename e.g.: "BBFP-PCx-2021-10-09-tm173-my-customized-settings")
Now you can toggle listening to audio from PC through either "Monitors" or "Phones" at well predefined volume by clicking to the TM FX snapshot buttons 1 and 2 on the right, which you renamed to "Speakers" and "Phones".
EDIT: when performing a TM FX Total Reset on my UFX+ then the faders and the gain of Mic inputs are turned down. So in the case of Snapshot for "Main Out" you do not have to worry about a feedback look through your active monitors. If you want to use the Mics then select your phones submix, click to Phones1 submix on the bottom, carefully adjust the Mic gain and then turn up the fader so that you can listen your voice in the submix.
If you found a good start value then I would do two things
a) mute the Mic input, maybe you do not want to have the mic active whenever you listen through phones
b) either updates this Phones Snapshot or create a new / third one called Recording or MicsOn
BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13