Topic: Fireface UFX II Device Unrecognized, Drivers Unsigned - Win 7 64

Win7 64bit computer won't recognize my UFX II.

Changed ports, uninstalled/reinstalled drivers, multiple reboots, CC and 'normal' mode - nothing is helping.

UFX II sees the host (yellow light lit), Win7 sees the UFX in Device Manager (w/a yellow caution), TotalMix won't start - I can choose the layout (right clicking the icon) but the "Initial Device" area is unpopulated and nothing happens after choosing either layout.

Under Device Manager, UFX II, General tab I get this text:
"Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"

This is an air-gapped computer with no direct internet access.

The properties window for the RME UFX II, Driver tab, shows the overall Digital Signor as RME GmbH but none of the individual driver files show as being signed.

There is no error message from the installer - it states that the drivers were installed correctly. I've looked around the forum but didn't see this problem addressed for a PC, only for Mac, and it didn't help.

Thanks in advance for any help with this.

Re: Fireface UFX II Device Unrecognized, Drivers Unsigned - Win 7 64

Needs a windows update with newer certificates

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
Babyface pro fs, HDSP9652+ADI-8AE, HDSP9632

Re: Fireface UFX II Device Unrecognized, Drivers Unsigned - Win 7 64

Thanks for your quick reply. I'll try to update this machine and will post results.

4 (edited by eric_day 2021-10-14 10:07:15)

Re: Fireface UFX II Device Unrecognized, Drivers Unsigned - Win 7 64

I downloaded the first update I found for that machine - not the correct one.

Now I'm downloading all Win 7 updates I missed - it'll take a few hours, so probably in there will be the certificate fix.

Thanks so much for your help!

Re: Fireface UFX II Device Unrecognized, Drivers Unsigned - Win 7 64

You said that you used CC-mode, are you sure the unit is now back in normal- mode ?

M1-Sonoma, Madiface Pro, Digiface USB, Babyface silver and blue

Re: Fireface UFX II Device Unrecognized, Drivers Unsigned - Win 7 64

Yes - there's an indicator light for CC mode and it's not on.

It's almost done - I'll give it a go tomorrow and post results.

Re: Fireface UFX II Device Unrecognized, Drivers Unsigned - Win 7 64

Rebooted and success!

A thousand thanks!

Re: Fireface UFX II Device Unrecognized, Drivers Unsigned - Win 7 64

eric_day wrote:

Rebooted and success!

A thousand thanks!

Well and what was the root cause now or the way to success ?

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

Re: Fireface UFX II Device Unrecognized, Drivers Unsigned - Win 7 64

Missing certificates a known issue with unupdated win 7. Quite a few forum entries about it here

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
Babyface pro fs, HDSP9652+ADI-8AE, HDSP9632

Re: Fireface UFX II Device Unrecognized, Drivers Unsigned - Win 7 64

vinark wrote:

Missing certificates a known issue with unupdated win 7. Quite a few forum entries about it here

ok misunderstanding as he said only reboot .. ok after Win7 upgrade, but thats at the end clear that you need to reboot.

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

Re: Fireface UFX II Device Unrecognized, Drivers Unsigned - Win 7 64

Full Win 7 update and that fixed the Certificate problem.

Thanks again for the help.