Re: Babyface Pro FS - Pink noise from right output channel after startup

anoise wrote:

OK I researched the days we reported the occurrences, I only write here the ones where the days were close:

2024-02-28 anoise - 2024-02-29 memopro (1 day)
2024-09-20 anoise - 2024-09-20 memopro (on the same day)
2024-09-23 memopro - 2024-09-27 anoise (4 days)
2024-12-30 anoise - 2025-01-02 memopro (2 days)
2025-03-01 memopro - 2025-03-12 anoise (12 days)
2025-05-28 anoise - 2025-06-05 croove (8 days) - 2025-06-07 memopro (10 days)

Very good idea, at least we see over what period of time the problem occurs.

I would switch off all Preview installs in Win Update. Those may be troublesome in some way, here and there. It is better to wait for final release that has been tested by users of Preview....


I might as well turn them off.

And, is not it possible, that other updates (like graphic card SW, motherboard BIOS, chipset drivers, or even other SW like DAW) have proceeded, but are not listed?

I don't update drivers and other things very often, I'm of the opinion that if it works, don't touch it.
Apart from Windows updates, I only update the Intel UHD Graphics 730 from time to time.

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

152 (edited by Kubrak 2025-06-07 16:34:03)

Re: Babyface Pro FS - Pink noise from right output channel after startup

@anoise
It seems to me, it happens, quite regularly (only May/June 2024 has been skipped), roughly, in 3 months´ intervals.

It must be related to something that comes quarterly, IMHO.

FF UCX II, Digiface USB, Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

Since this is happening on the dsp/fgpa it is not that likely it is from windows. We tend to see patterns everywhere.

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632

Re: Babyface Pro FS - Pink noise from right output channel after startup

Well, if I understand it right, TotalMix sends parameters to the interface. And changing the parameters in Totalmix (switching EQ off and on, again) or resending parameters from TotalMix after USB disconnecting and connecting again, makes it work fine...

So, it does look like, that from time to time, the transfer of data (parameters) from TM to Babyface is somehow corrupted. But why, that is the question....

It looks like, there are just few users that experince this. It may be just coincidence, that none of them uses Mac.

FF UCX II, Digiface USB, Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

Kubrak wrote:

Well, if I understand it right, TotalMix sends parameters to the interface. And changing the parameters in Totalmix (switching EQ off and on, again) or resending parameters from TotalMix after USB disconnecting and connecting again, makes it work fine...

So, it does look like, that from time to time, the transfer of data (parameters) from TM to Babyface is somehow corrupted. But why, that is the question....

It looks like, there are just few users that experince this. It may be just coincidence, that none of them uses Mac.

Oh, quite an interesting thesis!
I'm following the topic.

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

Do you see USB transport errors (crc errors) in driver settings?

BR Ramses - UFX III, ADI-2 Pro FS R BE, M-1620 Pro D, 12Mic, XTC, RayDAT, Win10, X10SRi-F, E5-1680v4

Re: Babyface Pro FS - Pink noise from right output channel after startup

ramses wrote:

Do you see USB transport errors (crc errors) in driver settings?

How do I check for this?

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

158 (edited by ramses 2025-06-07 21:31:10)

Re: Babyface Pro FS - Pink noise from right output channel after startup

Keep driver settings Window open, then CRC checks will occurr. Watch the CRC counter whether they increase.
Especially when the error occurrs.

BR Ramses - UFX III, ADI-2 Pro FS R BE, M-1620 Pro D, 12Mic, XTC, RayDAT, Win10, X10SRi-F, E5-1680v4

159 (edited by Kubrak 2025-06-07 21:50:28)

Re: Babyface Pro FS - Pink noise from right output channel after startup

The problem is, that it occures once every three months. Plus, minus.... At least it seems so from descriptions.

FF UCX II, Digiface USB, Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

Yeah that is the question is it a babyface hatdware error or a wrong setting by totalix, maybe because of an usb glitch during startup. I agree the last one seems probable too, maybe not caused by windows or updates but by usb itself.

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632

Re: Babyface Pro FS - Pink noise from right output channel after startup

Do you mean it's from the USB port?!

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

162 (edited by vinark 2025-06-08 09:01:05)

Re: Babyface Pro FS - Pink noise from right output channel after startup

Yes, as a possebilty, but we would have to know if the babyface can be set to this state from an external source. I think when they can replicate the issue at rme we will know if it is an internal fault or external. But as long as rme has not seenbthe state, we will not know. But since we all have the same babyface mostly without issues, but different computers, there is some logic to it being external. Oh wait, does it happen as soon as the babyface is on, or during windows (mac also?) loading?

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632

Re: Babyface Pro FS - Pink noise from right output channel after startup

vinark wrote:

Yeah that is the question is it a babyface hatdware error or a wrong setting by totalix, maybe because of an usb glitch during startup. I agree the last one seems probable too, maybe not caused by windows or updates but by usb itself.

The strange is the synchronisation of occurence between different users. And quarterly pattern that seems to express (But I agree, that it may be just "proper" selection of events, not reality.). But still it seems that occurence is December/Janurary, March/April, June/July and September/October (end of first one or beginning of next).

And, if it is HW of Babyface, it would express also on Mac, Linux or iPad and so.... And it would be more random and not synchronized between users.

But we are just guessing, only RME knows, what happens on Babyface startup/initialization and what possibly might cause such a strange behaviour. I do not say, they know the cause, in that cace they would fix it, I am sure. Just that they could have ideas, what must be BF in to do such things, but how that happens is unclear.

FF UCX II, Digiface USB, Babyface Pro FS

164 (edited by memopro 2025-06-08 10:20:22)

Re: Babyface Pro FS - Pink noise from right output channel after startup

In summary, the problem only affects the right speaker output and is resolved by disabling the speakers equalizer on TotalMix.

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

memopro wrote:

In summary, the problem only affects the right speaker output and is resolved by disabling the speakers equalizer on TotalMix.

Did you find a way to reliably trigger the noise issue so that you can say now, that it is fixed by this?

If this is the case, then it might be easier for RME to investigate further on this.

BR Ramses - UFX III, ADI-2 Pro FS R BE, M-1620 Pro D, 12Mic, XTC, RayDAT, Win10, X10SRi-F, E5-1680v4

Re: Babyface Pro FS - Pink noise from right output channel after startup

ramses wrote:
memopro wrote:

In summary, the problem only affects the right speaker output and is resolved by disabling the speakers equalizer on TotalMix.

Did you find a way to reliably trigger the noise issue so that you can say now, that it is fixed by this?

If this is the case, then it might be easier for RME to investigate further on this.

I haven't found a way to trigger the problem, I found an easy way to stop it, namely disabling the speaker equalizer in TotalMix. Otherwise, unplugging the device's USB cable or restarting the computer still stops the problem.

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

So you tried a couple of things while the noise was there and found out that it vanishes after disabling the EQ of the particular HW output?
How were the EQ settings before when it was enabled?

BR Ramses - UFX III, ADI-2 Pro FS R BE, M-1620 Pro D, 12Mic, XTC, RayDAT, Win10, X10SRi-F, E5-1680v4

Re: Babyface Pro FS - Pink noise from right output channel after startup

So you tried a couple of things while the noise was there and found out that it vanishes after disabling the EQ of the particular HW output?

Yes.



ramses wrote:

So you tried a couple of things while the noise was there and found out that it vanishes after disabling the EQ of the particular HW output?
How were the EQ settings before when it was enabled?

I change the settings periodically, after adding a subwoofer, changing the acoustics, and more.

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

169 (edited by Kubrak 2025-06-08 11:09:49)

Re: Babyface Pro FS - Pink noise from right output channel after startup

@Ramses
Helps disabling EQ (after reenabling EQ the noise will not come back), so it cannot be caused by weird setting of EQ.  Also helps just unplugging and replugging USB or restarting computer, so setting in TM does not matter as it is passed again "the same" to Babyface after restart of Babyface.

IMHO, it must be something that happens during USB transport of initialisation data to Babyface. But it occures just once, or few times at roughly three months intervals. The rest of time, no problems. Rather strange.

FF UCX II, Digiface USB, Babyface Pro FS

170 (edited by ramses 2025-06-08 11:12:10)

Re: Babyface Pro FS - Pink noise from right output channel after startup

But simply disabling the EQ solved the issue.

How was this last EQ setting just for the case the settings were not the default settings?
Theoretically, this also could have a connection to the issue.

Could you kindly deliver a screenshot of those EQ settings that were active before you disabled the EQ?

@Kubrak: was only an idea. Who knows in what combination it is being triggered.
I intended to simply collect information (as long as they are there) just for the case it might be helpful.

BR Ramses - UFX III, ADI-2 Pro FS R BE, M-1620 Pro D, 12Mic, XTC, RayDAT, Win10, X10SRi-F, E5-1680v4

171 (edited by memopro 2025-06-08 11:17:00)

Re: Babyface Pro FS - Pink noise from right output channel after startup

Could you kindly deliver a screenshot of those EQ settings that were active before you disabled the EQ?

https://ibb.co/PG8myC1p

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

172 (edited by memopro 2025-06-08 12:11:32)

Re: Babyface Pro FS - Pink noise from right output channel after startup

https://www.youtube.com/watch?v=OftBwba1T10

In this video you can see how things happen. The sound of the right speaker was reduced to about 10-15%, otherwise the noise is unbearable. The left speaker works normally and when the volume level is changed, music is heard from it, but the right output does not react to this. The right output is affected only by the equalizer settings.

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

173 (edited by vinark 2025-06-08 11:29:58)

Re: Babyface Pro FS - Pink noise from right output channel after startup

Just to be sire, is this the eq setting while the noise is happening? Cause that was the question.
Oh no that is not usefull at all, since this is the setting tmfxthinks it has send, not what the unit is doing in reality.

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632

Re: Babyface Pro FS - Pink noise from right output channel after startup

vinark wrote:

Just to be sire, is this the eq setting while the noise is happening? Cause that was the question.

Yes, this is the current equalizer setting, yesterday when the noise appeared, I was on the same setting.

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

Oh no that is not usefull at all, since this is the setting tmfxthinks it has send, not what the unit is doing in reality.

Is this the first time you've seen someone calibrate their system?!
Otherwise, why is this equalizer built in there, to stay at default settings?!

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

176 (edited by anoise 2025-06-08 11:55:40)

Re: Babyface Pro FS - Pink noise from right output channel after startup

We have suspected (dare I say known) now for over a year that the EQ is the source of this problem. The EQ runs on the chip/FPGA in the Babyface, not on the PC/CPU. There was a suspicion that the error could be at the EQ initialization at startup. RME even tried to fix it with custom firmware by reworking the EQ init (see post 82 in this thread), but sadly it did not fix it.
When I received the new unit from RME, the first thing that happened when I connected it to the already switched on PC was the distorted EQ. I fixed it by switching off and on the EQ, like always.

Re: Babyface Pro FS - Pink noise from right output channel after startup

anoise wrote:

We have suspected (dare I say known) now for over a year that the EQ is the source of this problem. The EQ runs on the chip/FPGA in the Babyface, not on the PC/CPU. There was a suspicion that the error could be at the EQ initialization at startup. RME even tried to fix it with custom firmware by reworking the EQ init (see post 82 in this thread), but sadly it did not fix it.
When I received the new unit from RME, the first thing that happened when I connected it to the already switched on PC was the distorted EQ. I fixed it by switching off and on the EQ, like always.

Yes, as I mentioned above and as you can see in the video, the problem doesn't respond to anything except changing the equalizer settings!

https://www.youtube.com/watch?v=OftBwba1T10

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

anoise wrote:

When I received the new unit from RME, the first thing that happened when I connected it to the already switched on PC was the distorted EQ. I fixed it by switching off and on the EQ, like always.

So, it seems it is not HW defect in Babyface. It would be highly unprobable, you get two units with exactly the same HW failure.

And is that so that when it happens it stops occuring after few days and then for about three months no problem? Or is this just my false interpretation of what happens?

FF UCX II, Digiface USB, Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

Kubrak wrote:

And is that so that when it happens it stops occuring after few days and then for about three months no problem? Or is this just my false interpretation of what happens?

Usually yes. Last year there was a period it happened more often, but with the new unit, looks like it happens less.

Re: Babyface Pro FS - Pink noise from right output channel after startup

but with the new unit, looks like it happens less.

This is a misinterpretation because I am on the same device and things are happening in parallel with you, right?

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

We have to draw conclusions again!
The problem is:
1. From our motherboards.
2. From the speakers EQ in TotalMix.

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

The real question is why or in what circumstance can the chip, the DAC, the DSP or whatever in the unit generate noise at full scale, and only in the right channel. How can that happen, and only when the EQ is on? That is something only the RME engineers may have a clue... we are in the dark here trying to find some patterns.

Re: Babyface Pro FS - Pink noise from right output channel after startup

memopro wrote:

This is a misinterpretation because I am on the same device and things are happening in parallel with you, right?

Well I looked at the times I reported here the events, and there was a period I reported 3 times (2024 March, May, October) where you have not. That was with the old unit. This may mean nothing just an observation.

Re: Babyface Pro FS - Pink noise from right output channel after startup

anoise wrote:
memopro wrote:

This is a misinterpretation because I am on the same device and things are happening in parallel with you, right?

Well I looked at the times I reported here the events, and there was a period I reported 3 times (2024 March, May, October) where you have not. That was with the old unit. This may mean nothing just an observation.

As far as I remember, the problem always happened in parallel, I checked and it was indeed the case, you just missed seeing the posts smile

Here they are:

On February 29, 2024, there was a noise (post 24). In post 47, I also described a problem around March 2024.

In post 49 I describe that I had a problem around May 2024.

In post 53 I describe that I had a problem October 2024

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

memopro wrote:
croove wrote:

i'm also getting this issue.. it scared the hell out of me this morning.
right speaker. full blast. my ears are ringing.
i'm worried if it damaged my focal speakers..
have been using my babyface pro for at least 7 years now and never had this issue until today.

Give more info about your system, have you changed the motherboard?

no, i haven't changed my motherboard since i built this PC 2.5 years ago.
never had this issue until today.

i'm currently using windows 11 (always auto-updated)
Processor: 12th Gen Intel(R) Core(TM) i9-12900KF, 3200 Mhz, 16 Core(s), 24 Logical Processor(s)
Version: 10.0.26100 Build 26100
BaseBoard Product: MAG Z690 TORPEDO (MS-7D32)

from reading this thread, it seems like the common denominator might indeed be the EQ, because i do have it enabled.
https://imgur.com/NxF31bP

but here's the thing. i've had this EQ enabled as long as i owned this PC and never once had this issue until recently.
nothing major had changed from what i know.
the only thing i've changed in the past month or so was adding this for easier totalmix volume control: https://github.com/carlfriedrich/TotalKeyMix

it's an AHK software-based volume control, so i can control it with my keyboard.
but i somehow doubt that this is the issue.

but who knows...

Re: Babyface Pro FS - Pink noise from right output channel after startup

the only thing i've changed in the past month or so was adding this for easier totalmix volume control:

I don't have such an add-on.

but here's the thing. i've had this EQ enabled as long as i owned this PC and never once had this issue until recently.

Here i see that the equalizer was not activated on your device two months ago.  https://forum.rme-audio.de/viewtopic.php?id=41312

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

So, what we all have in common are Windows 11 and modern Intel CPU's.
Croove 12th gen, memopro 11th gen, me 14th gen Intel CPU's.

Maybe the issue is present only under Windows 11?

Re: Babyface Pro FS - Pink noise from right output channel after startup

anoise wrote:

So, what we all have in common are Windows 11 and modern Intel CPU's.
Croove 12th gen, memopro 11th gen, me 14th gen Intel CPU's.

Maybe the issue is present only under Windows 11?

Its always good, to have dual boot implemented where you can test against a vanilla installation.

BR Ramses - UFX III, ADI-2 Pro FS R BE, M-1620 Pro D, 12Mic, XTC, RayDAT, Win10, X10SRi-F, E5-1680v4

189 (edited by croove 2025-06-09 09:44:32)

Re: Babyface Pro FS - Pink noise from right output channel after startup

Here i see that the equalizer was not activated on your device two months ago.  https://forum.rme-audio.de/viewtopic.php?id=41312

oh lol that's because i was setting up a fresh windows install at the time

nothing changed

the only major change was that AHK related software i installed

Re: Babyface Pro FS - Pink noise from right output channel after startup

Just now I got blasted by the white noise, first time with the new unit, until now it was just the distorted EQ.
PC was running since this morning without problems. A windows update asked to restart the PC. After restart, I open a youtube video and get the white noise. There is nothing else to say.

191 (edited by Kubrak 2025-06-12 14:57:06)

Re: Babyface Pro FS - Pink noise from right output channel after startup

So, it does seem it is related to Win Update... Maybe not only that, but also that.

I am not sure, but it seems to me, that major Win Updates are released quarterly. Blasts also come roughly quarterly....

But still, how could update of OS cause those blasts? And why only few times and then no problems?

FF UCX II, Digiface USB, Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

It could be a coincidence and not triggered by win updates. Most of the time there are days or weeks after a win update that it happens. It would be interesting to see if it triggers under Win 10 but I can't test that. It would mean I had to use 10 exclusively for months to see if it triggers. Maybe most Babyface windows users don't use the EQ and are still on Win 10. We will see after Win 10 expires this year and the number of new Win 11 users will increase, if other users will report the noise.

Re: Babyface Pro FS - Pink noise from right output channel after startup

I may test it under Win10, but next time, I have updated yesterday.

FF UCX II, Digiface USB, Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

anoise wrote:

Just now I got blasted by the white noise, first time with the new unit, until now it was just the distorted EQ.
PC was running since this morning without problems. A windows update asked to restart the PC. After restart, I open a youtube video and get the white noise. There is nothing else to say.

was this with the most recent driver? 1.271?

that same thing happened to me except for the windows update

booted the pc, played a youtube short and it full blasted a white noise on the right speaker

this has to be a software/driver/buffer failure problem

Re: Babyface Pro FS - Pink noise from right output channel after startup

croove wrote:

was this with the most recent driver? 1.271?

Yes.

196 (edited by anoise 2025-07-11 07:27:46)

Re: Babyface Pro FS - Pink noise from right output channel after startup

Today morning I caught OVR in Totalmix in the right channel. The speakers were off, so I can't tell if it was white noise or distorted EQ. I then switched the Operational Mode from Full to DAW mode to see what happens and the OVR disappeared, probably because Totalmix reloaded itself and so did the EQ. What causes the EQ to sometimes malfunction on startup remains a mystery.

Re: Babyface Pro FS - Pink noise from right output channel after startup

Is not just distributed Win update/patch? At least on my two Win10 computers, it is waiting to be installed for two or three days...

FF UCX II, Digiface USB, Babyface Pro FS

Re: Babyface Pro FS - Pink noise from right output channel after startup

Two days ago, a cumulative update for win 11 was installed.

Re: Babyface Pro FS - Pink noise from right output channel after startup

I'm a month behind now, since "anoise" got the noise on 12.06 I haven't had a problem. Let's see if the noise will appear for me this time. By the way, I also made a cumulative update for Windows 11 Version 23H2 for x64-based systems (KB5062552) two days ago.

Memo Pro
https://linktr.ee/memopro
Babyface Pro FS