• Registered: 2013-06-02
  • Posts: 15

Topic: Digiface Dante on Win11 Pro - network settings lost on reboot

Hi, I am having a lot of trouble trying to get a Digiface Dante to work after several weeks and I am ready to abandon it.

After a lot of googling I was finally able to get the network settings so that Dante Controller could recognise the device. But next time I reboot windows, it has reset or changed all the network settings, and no longer sees the interface. I get the "Invalid Address Configuration" error if I set any other ethernet port, fair enough, but I cannot change this one in Networking Settings, windows is not giving me the option to select public or private network. I changed it to Private for the Dante network yesterday and that worked, but as soon as I reboot Windows just changes it back and won't let me change it again. So I can't use the one setting that I thought would help.

I don't know what has changed or what to do. Currently it is on logical port "Ethernet 3" (there is only one physical Ethernet port on this PC), when i got it working yesterday it was on a different one.
I recognised its IP4 address which told me which Ethernet port to use in Dante Controller, but the config is wrong.

I do not know what is wrong or how to fix it. Can anyone please advise? What do I check, what should I change?

There is a bigger problem - assuming I can find a way to get it working, next time I reboot the PC, it will all be different again and will stop working. That makes it non-viable for work, I don;t know if the device will function or not and I can't make it work if it doesn't. Can I look forward to this *every time I reboot*? I don't want to have to become a networking expert so I can fight with it every single time I restart the PC. Just to alter the port from Public to Private last time, I had to manually enter registry entries in a terminal window and go through all sorts of settings I didn't understand. So this happens with EVERY REBOOT?

What do i need to do to keep it stable? It is ridiculous that this expensive device is so hard to get working. Does it or the Ethernet port need to have a static address? Wouldn't changing the port to static cause problems for other devices, eg prevent me from accessing internet?

I don't know how to fix this or what is the problem. Please help!

  • Raphie
  • AES/EBU artist
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  • Registered: 2011-07-02
  • Posts: 154

Re: Digiface Dante on Win11 Pro - network settings lost on reboot

Make your router dhcp host and every device dhcp client, connect the dante network to your router, not to your PC, use the USB to connect to your PC using the soundcard (ASIO) Totalmix functionality.
Unless you understand IP ranges and subnets you should not experiment with peer to peer.

www.analoguemastering.com

Raphie's Website

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 10,961

Re: Digiface Dante on Win11 Pro - network settings lost on reboot

What other Dante devices are there on this network and how are they connected?

Regards
Daniel Fuchs
RME

RME Support's Website

4 Reply by BernardW (edited by BernardW 2026-01-08 14:13:03)

  • Registered: 2013-06-02
  • Posts: 15

Re: Digiface Dante on Win11 Pro - network settings lost on reboot

There is no router, if you mean a device to connect to a landline and get internet. I'm at home now, with only the Digiface Dante and PC connected. I have now bought a 5-port switch. So I'm connecting the PC to the switch and the switch to the interface. When I get to the venue I will connect the Dante card of a console (A&H SQ7) to the switch, presumably. The Dante network will consist of console, PC and interface (and switch, if necessary). I don't need or want to connect anything else, inc. internet. I just want to get audio from the console to the PC for VST plugins.
So there is no router to perform DHCP.

I have found the IP address of the ethernet port the interface is connected to is 169.254.205.255. After rebooting that is different now but still begins 169.254.x.y. I have tried manually changing that to a static address so the interface and PC are on the same subnet, 169.254.something. But I just keep getting "Invalid Network Config" in Dante Controller.

I really need some guidance, please. What should I do - do I need to set the IP of the "Ethernet 3" port, or of the interface, or what? I'm trying to do this but it's not working.

At one point, I connected the DF Dante straight to the PC with an ethernet cable, and briefly DC recognised the device. But when I exited DC and restarted, it no longer sees the interface and I can't get it to do so again.

  • Registered: 2013-06-02
  • Posts: 15

Re: Digiface Dante on Win11 Pro - network settings lost on reboot

I realise this would be basic for most users in the RME forums but I am new to Dante and my knowledge of networking is not strong. I am working through the Cert. 1 course but if anyone could suggest articles I could read or any helpful resources to help me set up a minimal Dante network to use with Win11 I would be grateful.
I want to use the DF Dante and a console with Dante card, to connect a PC running a VST host to use plug-ins for live mixing. I'm trying to achieve the lowest latency I can. I did not expect to have such a hard time configuring network settings. For now, I need to be able to reliably connect to the interface with Dante Controller with the host PC, away from the venue ie with no access to the console, to set the VST host software to use Dante paths

6 Reply by BernardW (edited by BernardW 2026-01-10 14:40:38)

  • Registered: 2013-06-02
  • Posts: 15

Re: Digiface Dante on Win11 Pro - network settings lost on reboot

I think this interface might have a hardware fault. Dante Controller finds the console but not the interface. I had some help from an networking expert and he couldn't get DC to see it either. The interface, console and PC do appear to have IP addresses on the same subnet, so DC should find it but it doesn't.

Also, when I look in Device Manager, the interface now has a ! next to it and says "unknown USB device - Port Reset Failed". This happened a couple of weeks ago and I changed the USB cable, which appeared to solve that problem. But now that error has returned, and I tried a 3rd, brand new high quality USB 3.0 A to B cable, it still shows as an unrecognised device. I have tried manually browsing to the driver in Device Manager, and reinstalling the driver.

Does this sound like a hardware fault? The interface has appeared in DC briefly a couple of times but when I reboot it is gone and I can't get it back.
Is there a service agent in Western Australia? I need to work out of this device is faulty. I've been trying to get it to work for month unsuccessfully, follow6all the instructions, yet it still will not work. I would appreciate some help from RME

7 Reply by Raphie (edited by Raphie 2026-01-10 16:06:52)

  • Raphie
  • AES/EBU artist
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  • Registered: 2011-07-02
  • Posts: 154

Re: Digiface Dante on Win11 Pro - network settings lost on reboot

Try using this usb devicecleaner tool to remove all instances (all devices not green can be safely removed) with the interface dissconnected https://www.uwe-sieber.de/misc_tools_e.html
Then uninstall the RME device driver
Reinstall the device driver with it’s defaults, connect the interface via USB, does totalmix work? Can you get sound out of the HP out?
If so then there is no need to connect the network cable as well. You can use the network ports to connect other dante gear and in dante controller you only select the primary port.

www.analoguemastering.com

Raphie's Website

  • Registered: 2013-06-02
  • Posts: 15

Re: Digiface Dante on Win11 Pro - network settings lost on reboot

Thanks, the utility did appear to work and reset the port and allow me to load the RME driver again, but it immediately fails and I get a windows USB error. When this happened before, I replaced the USB cable and that appeared to fix it but now I have the same problem again even with 2 new cables. So it's something else... All I can guess is a hardware fault