• Dinko
  • ADAT user
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  • From: Zagreb
  • Registered: 2020-05-07
  • Posts: 13

Topic: RME AIO on Win11 crashing by hdsp_amd.sys BSOD

RME AIO on Win11 25H2 crashes with BSOD on any driver version:

Your device ran into a problem and needs to restart.

Stop code:
SYSTEM_THREAD_ EXCEPTION_NOT_HANDLED (0x7E)
What failed:
hdsp_64.sys

What ever driver I try its crashing by hdsp_amd.sys on v4.62 and v4.61
or crashing by hdsp_64.sys

This started happening few days ago and i haven't been able to make it run pass login screen. Always BSOD with error. Even if i remove all drivers as soon i start new driver install it crashes with the same error.

Is this card dead? Anyone with same issues?

System 1: RME HDSPe AIO | System 2: RME HDSP 9632 | AO4S-192 | AI4S-192
  • Registered: 2007-05-09
  • Posts: 685

Re: RME AIO on Win11 crashing by hdsp_amd.sys BSOD

Just installed 4.62 here on Win11 25H2 and RME AIO and so far no crashes.

3 Reply by MC

  • MC
  • MC
  • Administrator
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 26,987

Re: RME AIO on Win11 crashing by hdsp_amd.sys BSOD

AIO crashes? You don't have the 9632 in your computer as well?

Remove the card(s), carefully clean the card's PCI gold contacts with an eraser, put it (them) back in.

Regards
Matthias Carstens
RME

MC's Website

  • Dinko
  • ADAT user
  • Offline
  • From: Zagreb
  • Registered: 2020-05-07
  • Posts: 13

Re: RME AIO on Win11 crashing by hdsp_amd.sys BSOD

Tried eraser, contact cleaner, alcohol, compressed air. Still same BSOD with error:

Stop code:
SYSTEM_THREAD_ EXCEPTION_NOT_HANDLED (0x7E)
What failed:
hdsp_amd.sys

No damage or visible problems on contact or pcie pins.

System 1: RME HDSPe AIO | System 2: RME HDSP 9632 | AO4S-192 | AI4S-192
  • ramses
  • ramses
  • DAW Mastermind
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  • From: UTC+1
  • Registered: 2012-10-14
  • Posts: 15,570

Re: RME AIO on Win11 crashing by hdsp_amd.sys BSOD

And your setup? Mainboard, CPU, ..? Just for the record.

BR Ramses - HDSPe MADI FX, M-1620 Pro D, 12Mic, UFX III, ADI-2 Pro FS R BE, Nuendo 15, Win10 IoT Ent