1 Topic by Avli (edited by Avli 2026-06-08 23:28:58)

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Topic: RME UFX lll Total Mix 2.0-2.03 Talkback issue

I have an issue with my UFX lll, more specifically the new TotalMix 2.0&  2.01
The talkback doesn't always work as expected, and I attached 3 videos in this link that will allow you to see the issue.
This wasn't an issue in TotalMix 1.99 or 2.0 Beta

Please let me know your thoughts as I'm getting stuck in a middle of sessions losing the ability to communicate to the artist in the booth and have to go through a few steps in order to get it back, including turning off the computer and the RME interface just to get the Talkback working and sending signal to the artist's phones in the other room.

https://www.dropbox.com/scl/fo/2p4mkztw … b&dl=0

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Re: RME UFX lll Total Mix 2.0-2.03 Talkback issue

Avli wrote:

I have an issue with my UFX lll, more specifically the new TotalMix 2.0&  2.01
The talkback doesn't always work as expected, and I attached 3 videos in this link that will allow you to see the issue.
This wasn't an issue in TotalMix 1.99 or 2.0 Beta

Please let me know your thoughts as I'm getting stuck in a middle of sessions losing the ability to communicate to the artist in the booth and have to go through a few steps in order to get it back, including turning off the computer and the RME interface just to get the Talkback working and sending signal to the artist's phones in the other room.

https://www.dropbox.com/scl/fo/2p4mkztw … b&dl=0


Though I am not quite certain, but I did see something similar to this recently (however, it was during the beta phase).
..And, the solution for me was to have a look at the matrix window "X", which showed that, even though in the Main window "M", my talkback was in fact routed to and turned up for, in this case Headphone out 1 (ch 9-10), showed that there was no signal going there.  Double clicking  the patch in the Matrix window fixed it. 

I've not been able to replicate this behaviour since, but it sure spooked me for a bit.

----------------
Matt McKenzie-Smith (UFXII, UFX, Babyface) MacStudioUltra OS13.2.1
----------------

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3 Reply by MC

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Re: RME UFX lll Total Mix 2.0-2.03 Talkback issue

Thanks for the videos. We'll check.

Regards
Matthias Carstens
RME

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Re: RME UFX lll Total Mix 2.0-2.03 Talkback issue

Video no. 1 was invalid as Talkback was not active while filming. Video 2 and 3 show the issue, but it would have been better to do that with v 2.01.

Could you please update to 2.01, check the issue is still there, then send us your Workspace? It might be the key to reproduce the issue, as I can't see the issue when trying.

Regards
Matthias Carstens
RME

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Re: RME UFX lll Total Mix 2.0-2.03 Talkback issue

I put a new video showing the isue again. I spoke to Jeff from support yesterday, we did a remote session and he definitely saw the issue happening a few times.

TB will stop working randomly, it will definitely happen when adding a new track in Nuendo/Cubase, if I sometimes click monitor on/off in Nuendo/Cubase. When TB is check on heaphone out 5/6, 7/8 and when sending TB to my ATEM as a separate output, it'll work only on some of the tracks, then I have to go move the TB fader/click on/off and it'll re-activate it.
Here's the link to the new video and my workspace file:
https://www.dropbox.com/scl/fo/2p4mkztw … b&dl=0

Please help!!

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Re: RME UFX lll Total Mix 2.0-2.03 Talkback issue

I've been testing TotalMix 2.03 over the last few days, and unfortunately, the issue has not been resolved. It now resets to zero whenever I add a track in Nuendo or Cubase 15.

I have attached a new video demonstrating this behavior here:

https://www.dropbox.com/scl/fo/2p4mkztw … i&dl=0

Please let me know your thoughts on this.

Thanks

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Re: RME UFX lll Total Mix 2.0-2.03 Talkback issue

Thanks for the video. Duplicating a track in a DAW can basically not cause any change in TM FX. Fortunately the real issue is revealed at the end of the video, it seems - ASIO Direct Monitoring is active. That one does have influence on TM FX, and adding tracks can change the ADM control messages sent by the DAW.

I expect that disabling ADM in either Cubase or TM FX will fix the TB routing issue, as temporary workaround. Of course we will try to fix that ASAP. Thanks again.

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Matthias Carstens
RME

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8 Reply by Avli (edited by Avli 2026-06-08 21:16:41)

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Re: RME UFX lll Total Mix 2.0-2.03 Talkback issue

MC wrote:

Thanks for the video. Duplicating a track in a DAW can basically not cause any change in TM FX. Fortunately the real issue is revealed at the end of the video, it seems - ASIO Direct Monitoring is active. That one does have influence on TM FX, and adding tracks can change the ADM control messages sent by the DAW.

I expect that disabling ADM in either Cubase or TM FX will fix the TB routing issue, as temporary workaround. Of course we will try to fix that ASAP. Thanks again.


I just tested it again and the issue happens only when the direct monitoring on the track is enabled.
This was not an issue at all with version 1.99, 2X beta and only started from the official release of 2.0, 2.01, 2.02 and 2.03.
Please let know your thoughts after watching PT 2 showing more details

https://www.dropbox.com/scl/fo/2p4mkztw … i&dl=0



Thanks again!

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Re: RME UFX lll Total Mix 2.0-2.03 Talkback issue

Avli wrote:
MC wrote:

Thanks for the video. Duplicating a track in a DAW can basically not cause any change in TM FX. Fortunately the real issue is revealed at the end of the video, it seems - ASIO Direct Monitoring is active. That one does have influence on TM FX, and adding tracks can change the ADM control messages sent by the DAW.

I expect that disabling ADM in either Cubase or TM FX will fix the TB routing issue, as temporary workaround. Of course we will try to fix that ASAP. Thanks again.


I just tested it again and the issue happens only when the direct monitoring on the track is enabled.
This was not an issue at all with version 1.99, 2X beta and only started from the official release of 2.0, 2.01, 2.02 and 2.03.
Please let know your thoughts after watching PT 2 showing more details
https://www.dropbox.com/scl/fo/2p4mkztw … b&dl=0

Thanks again!


The link is broken, please correct

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Re: RME UFX lll Total Mix 2.0-2.03 Talkback issue

Sorry, here's the link again, please see PT2

https://www.dropbox.com/scl/fo/2p4mkztw … b&dl=0

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