1 (edited by vondano 2015-02-19 20:42:19)

Topic: BUG: no sound after toggling user account

Hi,

not sure, if this is the right place to file a possible bug..?


PRODUCT/OS:
RME Digiface + HDSP ExpressCard on a Lenovo Thinkpad with Windows 8.1 running. HDSPe Firmware Version 20 (the current one).

PROBLEM:
After toggling the user account, TotalMixFX does not output any sound allthough some playback faders are up for the currently selected output bus and there are signals coming in (visible at the playback meters).

WORKAROUND:
Grab a playback fader and move it a little bit (e.g. up/down) to update the mix level. Sound is beeing output again.

HOW TO REPRODUCE:
Route a playback source to an output (I did it in the Mixer). Then switch to another user account (don't log off) [for Windows 8.1: click on the desktop, Alt+F4, switch user]. Then log off and again switch to the previous account. Try to output a signal through the previously routed bus.


Hope that helps.

Cheers
Moritz

2

Re: BUG: no sound after toggling user account

Did you try Preferences - Store Setting for - All Users?

Regards
Matthias Carstens
RME