Topic: FF 800 Mac OSX High Sierra Crash!

Hi,
I have FireFace 800 connected via FW 800 to Mac Pro 4.1 flashed on 5.1. Few months ago I've changed OSx to High Sierra and I had some problem with RME (computer restarted when RME was turn on) but I've managed this by reinstalling drivers. Today I've installed Paragon NTFS software (to write and read on NTFS drives) and computer asked to restart. After this I have again problem with RME. I've tried reinstall drivers, install older drivers but nothing helped. When I turn on RME, computer crash. When RME is turn on and I try to start Mac OSx, computer restart when OSx is loading.
Please help because I've no idea why this is happening. I unistalled Paragon NTFS software and it is still the same.
Regards

Re: FF 800 Mac OSX High Sierra Crash!

Have you tried running the FF400 powered from it's own power supply?

Could be it's drawing more current than the Mac Pro can handle. That could be an indicator of the Mac Pro's own power supply going wonky.

MB Pro - 2 X FireFace 400, FF800 & DigiFace USB
ADAT gear: Korg, Behri, Fostex, Alesis...

Re: FF 800 Mac OSX High Sierra Crash!

He wrote FF800, not FF400. wink

Maybe the power-supply inside the FF800 is broken, though?! Any chance to test it at a different computer?

Re: FF 800 Mac OSX High Sierra Crash!

Timur Born wrote:

He wrote FF800, not FF400. wink

Maybe the power-supply inside the FF800 is broken, though?! Any chance to test it at a different computer?

Yes, it works fine with my “vintage” MacBook Pro with 10.8 Mac OS X. FF 800 as hardware is working fine. Problem is in software i think.

Re: FF 800 Mac OSX High Sierra Crash!

Which Driver Version do you use?

thx
Franky

Re: FF 800 Mac OSX High Sierra Crash!

Samhain wrote:

Which Driver Version do you use?

I think I’ve tried every since 2.72.

7 (edited by Samhain 2020-02-08 21:46:45)

Re: FF 800 Mac OSX High Sierra Crash!

Try the 3.36. Maybe it helps

thx
Franky

8 (edited by kamilbiedrzycki 2020-02-08 22:47:16)

Re: FF 800 Mac OSX High Sierra Crash!

Samhain wrote:

Try the 3.36. Maybe it helps

I did it. As the newest one. Nothing sad

9

Re: FF 800 Mac OSX High Sierra Crash!

You have no backups to go back to earlier software/OS states?

Is this computer from 2009? Might have an incompatible FW chip. Check:

https://forum.rme-audio.de/viewtopic.php?id=4986

Why not try the two FW400 ports on the FF800?

Regards
Matthias Carstens
RME

Re: FF 800 Mac OSX High Sierra Crash!

MC wrote:

You have no backups to go back to earlier software/OS states?

Is this computer from 2009? Might have an incompatible FW chip. Check:

https://forum.rme-audio.de/viewtopic.php?id=4986

Why not try the two FW400 ports on the FF800?

I don’t thin it’s incompatible FW chip because before installing High Sierra everything was good. And even after installing High Sierra it was ok when I reinstalled drivers. Problem is now when I tried to install Paragon Software.
Is there any other thing to change in MacOSX like security&privacy (nothing from rme software appears there) ?

11 (edited by Samhain 2020-02-10 13:05:43)

Re: FF 800 Mac OSX High Sierra Crash!

kamilbiedrzycki wrote:
MC wrote:

You have no backups to go back to earlier software/OS states?

Is this computer from 2009? Might have an incompatible FW chip. Check:

https://forum.rme-audio.de/viewtopic.php?id=4986

Why not try the two FW400 ports on the FF800?

I don’t thin it’s incompatible FW chip because before installing High Sierra everything was good. And even after installing High Sierra it was ok when I reinstalled drivers. Problem is now when I tried to install Paragon Software.
Is there any other thing to change in MacOSX like security&privacy (nothing from rme software appears there) ?

Try using FF800 with a NEW User on MacOS

thx
Franky

Re: FF 800 Mac OSX High Sierra Crash!

I've tried sad
I've connected FireFace via Firewire 800 to FF 400 Cable and it still the same. Below I paste Crash Report maybe some of you guys can read this.

Anonymous UUID:       5AFAFA29-D683-CD88-98F0-E54B10B4182E

Mon Feb 10 21:59:53 2020

*** Panic Report ***
panic(cpu 4 caller 0xffffff8005277859): "Attempting to lookup/free an address not allocated via kalloc! (vm_map_lookup_entry() failed map: 0xffffff8009395820, addr: 0)\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-4570.71.2/osfmk/kern/kalloc.c:454
Backtrace (CPU 4), Frame : Return Address
0xffffff9f4f013b00 : 0xffffff800526c1c6
0xffffff9f4f013b50 : 0xffffff8005395274
0xffffff9f4f013b90 : 0xffffff8005387544
0xffffff9f4f013c00 : 0xffffff800521e1e0
0xffffff9f4f013c20 : 0xffffff800526bc3c
0xffffff9f4f013d50 : 0xffffff800526b9fc
0xffffff9f4f013db0 : 0xffffff8005277859
0xffffff9f4f013de0 : 0xffffff80052777e0
0xffffff9f4f013e00 : 0xffffff8005831cee
0xffffff9f4f013e20 : 0xffffff7f880437b5
0xffffff9f4f013e40 : 0xffffff7f8804391e
0xffffff9f4f013e60 : 0xffffff7f88049b0d
0xffffff9f4f013e80 : 0xffffff8005872d70
0xffffff9f4f013f00 : 0xffffff8005872467
0xffffff9f4f013f50 : 0xffffff80058740c6
0xffffff9f4f013fa0 : 0xffffff800521d557
      Kernel Extensions in backtrace:
         com.m-audio.driver.firewire(1.10.5)[00000000-0000-0000-0000-000000000000]@0xffffff7f8802c000->0xffffff7f88079fff
            dependency: com.apple.iokit.IOAudioFamily(206.5)[2F090399-C028-3F14-AE4F-BF49A3D602E5]@0xffffff7f85dc9000
            dependency: com.apple.iokit.IOFireWireFamily(4.7.2)[35741F64-7484-39D5-81B9-9240CD5A50DB]@0xffffff7f85e10000
            dependency: com.apple.iokit.IOFireWireAVC(4.2.6)[DAC0AF2A-5766-3B9C-B13E-63D42B739402]@0xffffff7f87512000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
17G66

Kernel version:
Darwin Kernel Version 17.7.0: Thu Jun 21 22:53:14 PDT 2018; root:xnu-4570.71.2~1/RELEASE_X86_64
Kernel UUID: 1AE5ACFD-3B6F-3D74-AD52-31F1430DBC6F
Kernel slide:     0x0000000005000000
Kernel text base: 0xffffff8005200000
__HIB  text base: 0xffffff8005100000
System model name: MacPro5,1 (Mac-F221BEC8)

System uptime in nanoseconds: 80657917479
last loaded kext at 80656543664: com.RME.driver.FirefaceAudioDriver    3.39 (addr 0xffffff7f85e94000, size 106496)
loaded kexts:
com.RME.driver.FirefaceAudioDriver    3.39
com.m-audio.driver.firewire    1.10.5
com.audinate.dante.driver.DanteVirtualSoundcard    1.0.3
com.paceap.kext.pacesupport.snowleopard    5.9.1
com.Cycling74.driver.Soundflower    1.6.2
com.uaudio.driver.UAFWAudio    4.1.1 16344
com.hzsystems.terminus.driver    4
com.digidesign.iokit.DigiDal    19.12.0f4
com.apple.filesystems.exfat    1.4
com.apple.driver.AppleHWSensor    1.9.5d0
com.apple.driver.AudioAUUC    1.70
com.apple.driver.AppleGraphicsDevicePolicy    3.20.13
com.apple.AGDCPluginDisplayMetrics    3.20.13
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleHV    1
com.apple.iokit.IOUserEthernet    1.0.1
com.apple.iokit.IOBluetoothSerialManager    6.0.7f10
com.apple.driver.pmtelemetry    1
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleTyMCEDriver    1.0.3d2
com.apple.driver.AGPM    110.23.37
com.apple.driver.AppleMikeyHIDDriver    131
com.apple.driver.AppleHDAHardwareConfigDriver    281.52
com.apple.driver.AppleHDA    281.52
com.apple.driver.AppleUpstreamUserClient    3.6.5
com.apple.driver.AppleMCCSControl    1.5.5
com.apple.driver.AppleMikeyDriver    281.52
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.AppleLPC    3.1
com.apple.GeForceTesla    10.0.4
com.apple.driver.AppleOSXWatchdog    1
com.apple.driver.AppleFIVRDriver    4.1.0
com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0
com.apple.nvidia.NVDAStartup    10.3.2
com.apple.driver.CoreStorageFsck    546.50.1
com.apple.iokit.IOBluetoothUSBDFU    6.0.7f10
com.apple.filesystems.apfs    748.51.0
com.apple.driver.AppleUSBStorageCoexistentDriver    439.70.3
com.apple.iokit.SCSITaskUserClient    404.30.2
com.apple.driver.AppleFileSystemDriver    3.0.1
com.apple.filesystems.hfs.kext    407.50.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.BootCache    40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0
com.apple.AppleSystemPolicy    1.0
com.apple.driver.AppleFWOHCI    5.5.9
com.apple.driver.Intel82574LEthernet    2.7.2
com.apple.driver.AppleAHCIPort    329.50.2
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleACPIButtons    6.1
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    6.1
com.apple.driver.AppleAPIC    1.7
com.apple.driver.AppleIntelCPUPowerManagementClient    220.50.1
com.apple.nke.applicationfirewall    183
com.apple.security.TMSafetyNet    8
com.apple.security.quarantine    3
com.apple.driver.AppleIntelCPUPowerManagement    220.50.1
com.apple.iokit.IOFireWireAVC    4.2.6
com.apple.driver.AppleGraphicsControl    3.20.13
com.apple.kext.triggers    1.0
com.apple.iokit.IOAVBFamily    680.2
com.apple.plugin.IOgPTPPlugin    680.15
com.apple.iokit.IOEthernetAVBController    1.1.0
com.apple.driver.AppleSSE    1.0
com.apple.iokit.IOSurface    211.15
com.apple.iokit.IOSerialFamily    11
com.apple.iokit.IOUSBHIDDriver    900.4.1
com.apple.driver.DspFuncLib    281.52
com.apple.kext.OSvKernDSPLib    526
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.AppleHDAController    281.52
com.apple.iokit.IOHDAFamily    281.52
com.apple.iokit.IOAudioFamily    206.5
com.apple.vecLib.kext    1.2.0
com.apple.AppleGPUWrangler    3.20.13
com.apple.AppleGraphicsDeviceControl    3.20.13
com.apple.driver.IOPlatformPluginFamily    6.0.0d8
com.apple.iokit.IOFireWireIP    2.2.9
com.apple.driver.AppleSMBusController    1.0.18d1
com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
com.apple.driver.AppleSMBusPCI    1.0.14d1
com.apple.nvidia.classic.NVDANV50HalTesla    10.0.4
com.apple.nvidia.classic.NVDAResmanTesla    10.0.4
com.apple.iokit.IONDRVSupport    519.20
com.apple.iokit.IOGraphicsFamily    519.20
com.apple.driver.CoreStorage    546.50.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    6.0.7f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport    6.0.7f10
com.apple.iokit.IOBluetoothHostControllerTransport    6.0.7f10
com.apple.iokit.IOBluetoothFamily    6.0.7f10
com.apple.driver.AppleXsanScheme    3
com.apple.iokit.IOAHCIBlockStorage    301.40.2
com.apple.driver.AppleHIDKeyboard    205
com.apple.driver.usb.IOUSBHostHIDDevice    1.2
com.apple.driver.usb.AppleUSBHub    1.2
com.apple.iokit.IOUSBMassStorageClass    4.0.4
com.apple.driver.usb.cdc    5.0.0
com.apple.driver.usb.networking    5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice    1.2
com.apple.iokit.IOSCSIMultimediaCommandsDevice    404.30.2
com.apple.iokit.IOBDStorageFamily    1.8
com.apple.iokit.IODVDStorageFamily    1.8
com.apple.iokit.IOCDStorageFamily    1.8
com.apple.filesystems.hfs.encodings.kext    1
com.apple.iokit.IOAHCISerialATAPI    267.50.1
com.apple.iokit.IOFireWireFamily    4.7.2
com.apple.driver.AppleUSBMergeNub    900.4.1
com.apple.iokit.IOAHCIFamily    288
com.apple.driver.usb.AppleUSBEHCIPCI    1.2
com.apple.driver.usb.AppleUSBUHCIPCI    1.2
com.apple.driver.usb.AppleUSBUHCI    1.2
com.apple.driver.usb.AppleUSBEHCI    1.2
com.apple.driver.usb.AppleUSBHostPacketFilter    1.0
com.apple.iokit.IOUSBFamily    900.4.1
com.apple.driver.AppleUSBHostMergeProperties    1.2
com.apple.driver.AppleEFINVRAM    2.1
com.apple.driver.AppleEFIRuntime    2.1
com.apple.iokit.IOSMBusFamily    1.1
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.security.sandbox    300.0
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.DiskImages    480.60.1
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleEffaceableStorage    1.0
com.apple.driver.AppleKeyStore    2
com.apple.driver.AppleUSBTDM    439.70.3
com.apple.driver.AppleMobileFileIntegrity    1.0.5
com.apple.iokit.IOUSBMassStorageDriver    140.70.2
com.apple.iokit.IOSCSIBlockCommandsDevice    404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily    404.30.2
com.apple.iokit.IOStorageFamily    2.1
com.apple.driver.AppleCredentialManager    1.0
com.apple.driver.KernelRelayHost    1
com.apple.iokit.IOUSBHostFamily    1.2
com.apple.driver.usb.AppleUSBCommon    1.0
com.apple.driver.AppleBusPowerController    1.0
com.apple.driver.AppleSEPManager    1.0.1
com.apple.driver.IOSlaveProcessor    1
com.apple.iokit.IOReportFamily    31
com.apple.iokit.IOTimeSyncFamily    680.15
com.apple.iokit.IONetworkingFamily    3.4
com.apple.driver.AppleACPIPlatform    6.1
com.apple.driver.AppleSMC    3.1.9
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.pthread    1
com.apple.kec.corecrypto    1.0
com.apple.kec.Libm    1

EOF
Model: MacPro5,1, BootROM MP51.0089.B00, 6 processors, 6-Core Intel Xeon, 3,46 GHz, 28 GB, SMC 1.39f5
Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe
Memory Module: DIMM 1, 16 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342324737304248302D434B302020
Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A535A463531323732505A3147344631
Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A535A463531323732505A3147344631
Memory Module: DIMM 4, 4 GB, DDR3 ECC, 1333 MHz, 0x802C, 0x33364A535A463531323732505A3147344631
Bluetooth: Version 6.0.7f10, 3 services, 18 devices, 1 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
PCI Card: NVIDIA GeForce GT 120, Display Controller, Slot-1
PCI Card: pci11af,ef80, Other Multimedia, Slot-2
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: Hitachi HDE721064SLA360, 640,14 GB
Serial ATA Device: ST1000DM010-2EP102, 1 TB
Serial ATA Device: ST1000DM003-9YN162, 1 TB
Serial ATA Device: Samsung SSD 860 EVO 500GB, 500,11 GB
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB Bus
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB 2.0 Bus
USB Device: Keyboard Hub
USB Device: USB Receiver
USB Device: Apple Keyboard
USB Device: Elements SE 2623
USB Device: USB 2.0 Bus
FireWire Device: built-in_hub, Up to 800 Mb/sec
Thunderbolt Bus:

Re: FF 800 Mac OSX High Sierra Crash!

You seem to have an old M-audio driver on your Mac. Have you tried removing that?

MB Pro - 2 X FireFace 400, FF800 & DigiFace USB
ADAT gear: Korg, Behri, Fostex, Alesis...

14 (edited by uwe_tino 2020-02-11 21:06:48)

Re: FF 800 Mac OSX High Sierra Crash!

My old Notebook is broken
Can someone tell me a Thunderbolt 3 notebook between 1000 and 1300 euros as well as the recommended adapters and Windows 10 version which work with my rme Fireface 400?

Re: FF 800 Mac OSX High Sierra Crash!

cyrano wrote:

You seem to have an old M-audio driver on your Mac. Have you tried removing that?

I’ve noticed that when I pasted this report. I thought about it and I’ll try do it. Thank you.