Pitrs wrote:Yes. Exactly this is what companies driven purely by a stupid marketing want you to do: to buy new and new devices even if the former one would easily function much much longer. This is the worse face of consumer behavior - replacing fully functional device by a new one which is from 99 % the same, only manufacturer's marketing (which cleverly plans these "updates") tells you that you need to have it... It is a sick thinking driving our planet towards a disaster.
What you fail to see is that unlike with e.g. smartphones, the old product does not become obsolete or dysfunctional in any way. There is no cutoff or limit to driver support, the unit does not lose features (comparable to Apple willfully slowing down older phones), and of course it does not just stop working in any way. It will never refuse to play any signal you feed it.
Therefore, the new device is not a "replacement" and we do not market it to buyers of the previous model specifically as a must-have upgrade. People often ask me whether they should upgrade from one device to the next - and I usually tell them that if they don't specifically require any of the new features, then there is no need to do so... (Don't tell our marketing dept....).
Of course, if you or any other customers find new features attractive on a device attractive enough, you will notice that the resale value of the old one is surprisingly high - which is not despite, but because of what I mentioned above. But try selling your old mobile phone that no longer gets updates... The difference between the price for the new device and what you get for the old one is what you paid for using the old one for a number of years - or would you expect that to be to totally for free?
You also fail to offer an alternative. Would you suggest for companies to simply refrain from adding features and producing the device unchanged forever, just to avoid complaints like yours? Also, think about other devices you own - or maybe your car... Don't most of them have successors with added features by now?
I realize you can not reply to this message, so the question remains rhetorical and for you to ponder. Please refrain from opening a new account.
Regards
Daniel Fuchs
RME
Regards
Daniel Fuchs
RME