I would like to report the volume encoder issue, as well as encoder 1 being observed to skip sometimes also. ADI-2 DAC V2 is ~10 months old, and I was familiar with the problem before purchasing the unit. To try to avoid encountering the same, I used the remote for roughly 70-80% of volume adjustments, but skipping still crept in. To make things worse, some buttons on the remote are being less sensitive to an average actuation force. Now I really have to step on them to register (not a biggie).
Is there going to be a revision of the encoders (volume in particular), because it seems to me that the issue is not isolated to a few random units as I thought (again, statistical data pulled out of my a$$, I'm just stating based on what I have noticed so far).
Could there be a particular weather condition not suitable for encoders, like too hot/cold, humid/dry?
Overall, these issues don't bother me so much so long the encoders aren't shut. Besides, volume always decreases when it skips, so there are no sudden jump scares in that regard. RME nailed the feature set so HARD that you are left with nothing but love for this all in one package (ADI-3 DAC: 10 band PEQ is a must! Also, whoever said to get rid/or change the B/T function of encoder 1&2 for current dac design, DON'T.
I will be sending dac back to thomann just before warranty expiration to get them replaced. But until then I would like to gain confidence that the unit can be used without anxiety.