Topic: Gain noise variation problem Babyface pro Fs
Hi guys, I already contacted the support team for the issue, i wait for an answer, till then i know there is some knowledge in here so i post for help.
I got a room noise variation issue, sometimes when i turn on 48V phantom (condenser mic) i got a pretty high room noise around -50 db on totalmix meter input, I see and hear the room noise in my DAW and recordings. Sometimes i turn on the 48v and almost no room noise, between -60db to -68db. It goes from one situation from the other without me having control over, no difference in computer or room configuration. It can stay with no noise or with the noise for hours.
My set up and what i tried to fix it:
I set the gain on Totalmix at 30db
My analog ins are on mono.
I re installed latest drivers and firmware
I was on USB 3, i tried USB 2 and different entries.
I unplugged my other USB devices
I watched RME youtube tutorials (maybe i missed something)
I brought it back to the store where they tested my mic and the interface and they said everything was fine (i m not convince by their test, everything is fine sometimes on my side)
I bought new mic cable
My computer and material is plugged on UPS cyberpower
I ve read RME forums for hours
I tried with speakers unplugged from device.
If i have a room noise problem, i ll fix it with isolation. The issue is it goes from noise to no noise without me having control on it.
I join here videos of the two situations captured the same night:
My previous audio device was working fine a week ago(audient id22), mic also
I run on Pc, windows 10 pro
I m so disappointed, i bought RME for reliability, quality and stability. I spent the first whole week trying to fix a problem.
I most likely won t get e refund from that store
Thank you for your help
Ps sorry for my english i m a frenchy