Topic: UFX+ on/off switch not working
Hello,
A couple of months ago I ordered a a UFX+ on Thomann and set it up. Everything was working fine.
After a few days, the on/off switch stopped working. I was unable to turn the device off. If there was any power connected to it, the device was always on.
Not the end of the world but given it was brand new, I returned it to Thomann and after weeks of waiting I received a brand new unit.
I unpacked it today, checked that the on/off switch was working properly (it was). Then a few hours later the on/off switch is no longer working...
It seems unlikely that I would get two units in a row with the same defect so maybe I'm missing something here?
I am using a Furman M-10X as a power source to the RME UFX+. Could that have caused the issue?
The problem remains when I use the power chord connected straight to the wall plug.
Any help to identify and remedy the problem would be appreciated.