Topic: Fireface 400 - Ch 7/8 Monitor -half of the jack broke inside

Alo,

I have a fireface 400 for 16years always working properly through many concerts and travels.
Today, as a regular day i plugin the headphones and later taking them out only half came.
How does that can happen? And most important how can i fix this now? I need it urgently..!!!

Please RME team, give me support here.

Best regards and hope to hear from someone.

Re: Fireface 400 - Ch 7/8 Monitor -half of the jack broke inside

Apparently, the plug broke. This doesn't sound like an RME problem. You may have to open the unit to get this out, but I'm not sure how easily it can be done, sorry.

Regards
Daniel Fuchs
RME

Re: Fireface 400 - Ch 7/8 Monitor -half of the jack broke inside

already find the solution:
https://youtu.be/mD4uogKYRJw

Thanks anyway