1 Topic by Airon (edited by Airon 2022-09-30 15:26:52)

  • Airon
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  • Registered: 2009-05-08
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Topic: Windows audio speeding up and glitching after a few minutes

-edit- Issue fixed, most likely by resetting the BIOS, though I did reinstall Windows 10 Pro 21H2 and installed all the latest drives fresh as well. \-edit-

Using an RME Fireface UC, drivers and firmware up to date.
Windows 10 Pro(German) 21H2

The problem start about 2-3 weeks ago.

First of all, ASIO is fine, although if I play glitchy audio for a while in the foreground, the ASIO driver goes completely silent. I need to restart the application that uses ASIO, which is Reaper and Protools in my case.

The problem:
When playing audio via Firefox, Steam such as any game promotional video or a stream, any game or anything else that uses the Windows audio devices(i.e. non-ASIO), the audio (!and the video in Firefox on Youtube) speeds up becoming choppy and a little distorted. It sounds like unfaded chopups. The audio is not being played faster(pitch does not change) but it sounds like crappy time compression.

And it gets faster and faster. It's also inconsistent, speeding up, slowing down a little and speeding up again. It never slows down below 1xspeed.


The video playback in Firefox on Youtube actually speeds up as well, so something's wrong with some timer somewhere.

Foobar2000/Steam/Firefox Youtube playback can be reset by pausing the video and starting playback again, but it only last a few minutes until the glitch settles back in.


Things I've tried:
sfc /scannow  , audio driver and drevice uninstall/reinstall , gfx driver clean install via safe-mode&ddu several versions back(nvidia GTX1070). Also updated drivers for chipset, network devices(Intel and RealTek). Deactivated all but RME audio devices in the Device manager as well. Nothing.

Things that work with windows audio drives:
Foobar2000, which is set to play out of the main RME Lautsprecher device (Analog 1-2 output). That was fine. Then I try Steam, play some promotional video and a stream and it glitches after a few minutes. Now Foorbar2000 glitches as well. I just tested it again.


Does anyone know what's going on ? Do I need to reinstall Windows ? Or stick to a certain Windows version, making it less safe ?

  • mkok
  • DAW Mastermind
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  • Registered: 2020-11-04
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Re: Windows audio speeding up and glitching after a few minutes

Did the 21H2 update happen at the same time? I saw someone else post regarding the new windows version. My pc is offering me that update but I haven’t taken it yet.

Babyface Pro Fs, Behringer ADA8200, win 10/11 PCs, Cubase/Wavelab, Adam A7X monitors.
  • Airon
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Re: Windows audio speeding up and glitching after a few minutes

No, in fact I installed the recent update (21H2 2022-09 cumulutative update) just today to see if MS fixed something. It didn't.

The full update 21H2 was installed months ago and did not appear to produce problems.

I just reinstalled windows 10 pro after creating a system backup. The same glitchy crap is happening again. VLC playing a stream just began to glitch again. I'm installing Windows updates now.

The drivers for the RME Fireface UC, NVidia GTX1070 are the most recent.

Note: The driver has to be set to 48kHz, or everything is played too fast.

I'll wait and see if the Windows updates creates any more problems.

4 Reply by Airon (edited by Airon 2022-10-01 17:52:19)

  • Airon
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  • Registered: 2009-05-08
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Re: Windows audio speeding up and glitching after a few minutes

Update.

So far today, things are running well after doing what I should have done at the start.

Reset the bios, which means loading optimized defaults, loading memory profiles and save+restarting.

So far, it's running smoothly, so it could have been a wonky bios setting, or fan curves not working properly or something else I have no idea about.


If it helps anyone in the future, here are my system specs:

Gigabyte X570 Aorus Master mainboard, rev1.2, running BIOS 35b
AMD Ryzen 9 5950X
2x32 GB RAM Crucial Ballistix 3600 16-18-18-38 ( BL32G36C16U4B.M16FB1 )
RME Fireface UC on a 5 meter Lindy USB 2 cable, latest drivers and firmware as of 2022.09.30
Nvidia GTX 1070 running the latest drivers
Latest chipset and LAN drivers via Gigabyte. Their installers are nice and simple.

Sorry for wasting anyones time. Thanks for the tips in any case. At least I learned a few more repair procedures. Not that I really need them much for RME stuff smile .