• From: san francisco
  • Registered: 2012-01-03
  • Posts: 28

Topic: Performance Issues (Babyface / Driverkit / MacOS 12 / Pro Tools)

Hi all -

I've been having poor performance under MacOS 12

Pro Tools drops out of plan or exhibits buffer issues.
If I change to any other audio interface, it works fine.
If I change back to Babyface, it's bad.

It does pass audio, but not consistently and I get stops and glitches often enough I can't get work done.

Steps taken:
- reinstall drivers
- did full rebuild of all Pro Tools prefs etc, though this seems not the issue (as PT plays fine e.g. with headphone out; anything except Babyface is fine.)

Steps NOT tried:
- reverting to KEXT driver


Babyface (original) currently up to date on Firmware v226, DriverKit Driver 4.08
Pro Tools 2023.3 running in Rosetta mode.


-jeremiah

1: MBP M1 Max 64gb
2: 2018 i7 Mini, 32gb
ProTools 2023.3, Live 11
UFX, FF400, Babyface

jeremiahmoore's Website

  • From: san francisco
  • Registered: 2012-01-03
  • Posts: 28

Re: Performance Issues (Babyface / Driverkit / MacOS 12 / Pro Tools)

A little further:

- glitches in audio also exhibited in other software.  Ableton Live for instance.

- Seems to have started with OS update to 12.6.5


-jeremiah

1: MBP M1 Max 64gb
2: 2018 i7 Mini, 32gb
ProTools 2023.3, Live 11
UFX, FF400, Babyface

jeremiahmoore's Website

  • From: san francisco
  • Registered: 2012-01-03
  • Posts: 28

Re: Performance Issues (Babyface / Driverkit / MacOS 12 / Pro Tools)

Further:
- reinstalled the latest KEXT driver (made no attempt to uninstall DK driver first)
- still glitching.

Result:  Babyface not usable on this system at this time.

note:  after installer run (with reduced security per instruction) I was *not* presented with the grey “allow” button in the General tab of Security and Privacy prefs. I’ve previously had the KEXT installed, so perhaps the permission is preserved? 


-jeremiah

1: MBP M1 Max 64gb
2: 2018 i7 Mini, 32gb
ProTools 2023.3, Live 11
UFX, FF400, Babyface

jeremiahmoore's Website

  • waedi
  • DAW Mastermind
  • Offline
  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 3,360

Re: Performance Issues (Babyface / Driverkit / MacOS 12 / Pro Tools)

Why not update the MacOS ?

M1-Sonoma, Madiface Pro, Digiface USB, Babyface silver and blue
  • From: san francisco
  • Registered: 2012-01-03
  • Posts: 28

Re: Performance Issues (Babyface / Driverkit / MacOS 12 / Pro Tools)

MacOS 12.6.5 is already the latest security update for OS12.

Not ready to transition to OS13 yet;  I tend to stay on the trailing edge of OS updates, to keep my systems happy / more stable.

Are you proposing I *reinstall* the OS?

-jeremiah

1: MBP M1 Max 64gb
2: 2018 i7 Mini, 32gb
ProTools 2023.3, Live 11
UFX, FF400, Babyface

jeremiahmoore's Website

  • waedi
  • DAW Mastermind
  • Offline
  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 3,360

Re: Performance Issues (Babyface / Driverkit / MacOS 12 / Pro Tools)

On my computer MacbookAir M1 with Ventura 13.3.1 Logic and Reaper playing fine, no stutter glitches dropouts, no issues, RME driver 4.08.
That's why I mentioned the OS upgrade.
I never did reinstall, so I can't recommend.
I just did the upgrade via software update and everything went good.

M1-Sonoma, Madiface Pro, Digiface USB, Babyface silver and blue
  • From: san francisco
  • Registered: 2012-01-03
  • Posts: 28

Re: Performance Issues (Babyface / Driverkit / MacOS 12 / Pro Tools)

Good to know.
what RME hardware are you using?

I will look into it.

-jeremiah

1: MBP M1 Max 64gb
2: 2018 i7 Mini, 32gb
ProTools 2023.3, Live 11
UFX, FF400, Babyface

jeremiahmoore's Website

  • waedi
  • DAW Mastermind
  • Offline
  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 3,360

Re: Performance Issues (Babyface / Driverkit / MacOS 12 / Pro Tools)

The list is visible at the bottom of the post.

M1-Sonoma, Madiface Pro, Digiface USB, Babyface silver and blue
  • From: san francisco
  • Registered: 2012-01-03
  • Posts: 28

Re: Performance Issues (Babyface / Driverkit / MacOS 12 / Pro Tools)

Ah yes I see…just after I hit send:) oops!
so presumably all this hardware including original babyface is working. A good sign.
I will investigate the Ventura upgrade.

For now I work just with headphones directly into the computer. 

-Jeremiah

1: MBP M1 Max 64gb
2: 2018 i7 Mini, 32gb
ProTools 2023.3, Live 11
UFX, FF400, Babyface

jeremiahmoore's Website

10 Reply by waedi (edited by waedi 2023-05-11 20:49:38)

  • waedi
  • DAW Mastermind
  • Offline
  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 3,360

Re: Performance Issues (Babyface / Driverkit / MacOS 12 / Pro Tools)

Yes all works fine.
And I often use the computer without any interface, sometimes with a headphone.
Good luck !

M1-Sonoma, Madiface Pro, Digiface USB, Babyface silver and blue
  • From: san francisco
  • Registered: 2012-01-03
  • Posts: 28

Re: Performance Issues (Babyface / Driverkit / MacOS 12 / Pro Tools)

Experiencing same issues with any driver; booted unit in Class Compliant mode and also experiencing same issues (playback is stuttery and unstable.) 

Considering possibility this is a hardware issue.

-jeremiah

1: MBP M1 Max 64gb
2: 2018 i7 Mini, 32gb
ProTools 2023.3, Live 11
UFX, FF400, Babyface

jeremiahmoore's Website