Topic: Why isn't my Fireface UCX II connecting?

Hi, I've been setting up my Fireface UCX II, and I noticed that, despite plugging my interface into my computer via USB and installing the latest drivers from the RME website, the TotalMix FX menu has failed to appear. So I was curious if there might be something wrong I was doing that could cause my interface to not connect to my computer, or if this might be some other kind of issue.

I'm using a Windows 11 computer; any help is greatly appreciated!

Re: Why isn't my Fireface UCX II connecting?

Recently there was a case where the computer just need a cold reboot after driver installation.
Cold reboot is unplug the computer from power for a few moments and then power on.
Try...

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: Why isn't my Fireface UCX II connecting?

Does the UCX II appear in Windows device manager?

UCX - FF 400 - Babyface pro - Digiface USB - ADI-2 (original)
Mac mini M1 - Macbook pro - iPad Air2