Topic: Fireface UFX+ via KE TB disconnects - Mac M4 Max (Solved via DK USB3 )
Hello,
I am getting repeated Thunderbolt disconnects with my Fireface UFX+ on a new Mac Studio M4 Max 128GB RAM running macOS Tahoe 26.1.
Setup:
UFX+ Firmware v112, Driver v1.25, in Thunderbolt mode
Official Apple TB2 → TB3 adapter
Official Apple TB2 cable
Direct connection (no hubs or docks)
I have 2 × USB-C monitors + 1 × HDMI monitor. I placed both USB-C monitors on one TB bus and the UFX+ alone on the other bus.
Problem:
The UFX+ connects and works normally for a short time, but after 3–10 minutes it suddenly disconnects:
TotalMix shows "Disconnected", macOS switches to Built-In Output. I have to power cycle UFX+ to get it to connect again. This happens with or without a DAW open.
Already tried:
Testing all TB ports
Isolating the UFX+ on its own TB bus
Removing all login items / background agents
Disconnecting all other TB devices
Using different system loads (idle or Cubase)
My goal:
I want to use the UFX+ in Thunderbolt mode for the lowest latency possible. I am using 32 samples and (when) it works (it is) fine.
Has anyone seen similar TB disconnects with UFX+ on macOS Tahoe 26.1 / Apple Silicon?
Any known compatibility issues with TB2→TB3 adapters on newer Macs?
I used the UFX+ on my Windows 11 workstation for 5 years without any problem ever. I got the Mac Studio M4 Max for low latency recordings.
Edit: I corrected the fact that I used an Apple TB2 cable - not TB3.