Topic: UFX+ Midi Ports Issue in Cubase Pro
The problem I detail below is a problem with the detection of the midi ports of my Fireface UFX+ that I hope you can fix in a next release.
This problem has been happening to me in Cubase for a long time. I would say since Cubase Pro 12. You can check this problem using the free trial version of Cubase Pro 15 if you do not have a recent version of Cubase Pro.
Before talking to you I have been talking to Steinberg technical service about this problem for several days, because I thought the problem would be theirs. Finally we ruled out that the problem is Cubase. According to Cubase technical service, the problem must be something related to the internal identifiers of the midi ports of my Fireface UFX+.
The Fireface UFX+ is connected via Thunderbolt to a computer with macOS 15.7.3. With previous versions of macOS I had the same problem, so I think the macOS used should not be relevant.
The problem is the following, step by step:
1- I configure the MIDI ports of the UFX+ in Cubase Pro 14 or 15, unchecking all the ports in the "Visible" and "In All MIDI" columns.
2- I close Cubase.
3- I turn off the UFX+
4- I turn on the UFX+
5- I open Cubase again.
6- I open the MIDI port configuration of Cubase and all the ports in the "Visible" and "In All MIDI" columns of the Fireface UFX+ are checked.
So, the problem is that every time I turn off and on the Fireface UFX+, Cubase forgets the port configuration and re-enables them all, which is its default configuration. I attach screenshots of the ports configuration:
https://helpcenter.steinberg.de/attachm … name=1.png
https://helpcenter.steinberg.de/attachm … name=2.png
However, the audio input and output configurations of the Fireface UFX+ are correctly remembered by Cubase.
I have another sound card, and I did the same test with it. Cubase correctly remembers which midi ports I enable/disable.
I inform you that with Steinberg I have done several steps of resetting Cubase, resetting the default midi configuration of macos, and nothing has solved the problem.
According to Steinberg, MIDI port detection is done with an identifier, and it seems that the Fireface UFX+ changes the internal identifiers that macos reads every time the card is turned off and on again.
I don't know if all this information can give you any clue as to how to fix this. I hope I explained it well.
I hope you can fix this because it's very tedious to have to configure the ports every day when I turn on the Fireface UFX+.
