1 (edited by Indy33 2026-08-08 23:09:31)

Topic: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

I've tried everything I can think of, but it will NOT connect to my ADI2.

- Made sure of latest software and firmware
- ReInstalled drivers
- Restarted computer several times
- ADI2 shows up in Device Manager
- ADI2 shows up in Windows/Settings/Devices/
- New USB Cable
- Tried different USB ports

- I can play FLAC/DSD files thur the ADI2
- Headphones 1/2 work
- Have NOT tried uninstalling/installing Remote Software

Windows 10 22H2

Any ideas or questions would be welcome!
.

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

On the device screen: Setup > Options > MIDI Control -> ON

Regards,
Jeff Petersen
Synthax Inc.

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

Jeff wrote:

On the device screen: Setup > Options > MIDI Control -> ON

Yes MIDI Control is On. Still disconnected.

Any other ideas?

4 (edited by waedi 2026-08-04 23:16:58)

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

The ADI-2 remote software version is 2,1 right ?

Driver version number ?
Firmware version number ?

M1-Tahoe, Madiface Pro, Digiface USB, Babyface silver and blue

5 (edited by Indy33 2026-08-05 19:13:52)

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

waedi wrote:

The ADI-2 remote software version is 2,1 right ?

Driver version number ?
Firmware version number ?

Yes I have version 2.1 for the remote software.

The Madiface driver is version 1.0.17.0

I wasn't sure about the firmware with all the different numbers provided by the firmware update tool.... fut.exe. There was only a  button for "OK" and "Cancel". Is there another way to check firmware version?

Thanks for the help!
.

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

The update tool tells you whether the device is up to date or not updated.

Regards
Daniel Fuchs
RME

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

New Revision: USB, 269, DSP 130
Current USB Revision: 267

DSP Firware Version: 128
Fallback USB Version: 265

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

That seems to indicate it's not up to date.

Regards
Daniel Fuchs
RME

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

I went back and ran the update tool another 4 times and none of the numbers changed. But when I clicked the OK button it told me power cycles the device.
When I ran the update tool again the numbers changed for two of the lines.

Current USB Revision: 269

DSP Firmware Version: 130

The Remote still shows Disconnected.

I really need the Remote to work. My vision is 20/200 and it's very hard for me to read the display of the ADI2.
.

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

Check again for this :

On the device screen: Setup > Options > MIDI Control -> ON

After the firmware update it can be reset to OFF

M1-Tahoe, Madiface Pro, Digiface USB, Babyface silver and blue

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

Do you have another PC or Mac where you can try this? It must be a MIDI issue on the PC.

Otherwise you can try this:

  • Disconnect the ADI-2 device, open Device Manager, click View > Show hidden devices.

  • Expand Sound, Video and Game Controllers and Universal Serial Bus Controllers, then right-click and uninstall any faded/greyed-out MIDI or audio entries.

  • Plug your ADI-2 back in so Windows performs a clean re-detection.

Regards,
Jeff Petersen
Synthax Inc.

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

waedi wrote:

Check again for this :

On the device screen: Setup > Options > MIDI Control -> ON

After the firmware update it can be reset to OFF

Thanks for the suggestion, but it was still ON.
.

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

Jeff wrote:

Do you have another PC or Mac where you can try this? It must be a MIDI issue on the PC.

Otherwise you can try this:

  • Disconnect the ADI-2 device, open Device Manager, click View > Show hidden devices.

  • Expand Sound, Video and Game Controllers and Universal Serial Bus Controllers, then right-click and uninstall any faded/greyed-out MIDI or audio entries.

  • Plug your ADI-2 back in so Windows performs a clean re-detection.

- I tried the above suggestion, but no change.
- Then I uninstalled the device again, but this time I had it remove the software
- Restarted computer
- With the aDI2 USB disconnected, I installed the driver again v1.0.17.0.
- Connected the USB ADI2 and turned it on
- Open Remote
- Still Disconnected
.

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

I'm starting to understand how important MIDI is, so I started checking out MIDI on Windows 10. I ended up using this article to troubleshoot the problem.

https://www.sweetwater.com/sweetcare/ar … -and-mac/#

It suggested the MIDI-OX monitor software, so I DL and installed the software.

http://www.midiox.com/

Every time I start the OX software is tells me that "No MIDI input device is connected.

I worked thru the article, but could never make any progress.

Any ideas other than a new computer. LOL
.

15 (edited by waedi 2026-08-07 23:02:19)

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

Midiox will not help you.

You have to run the FUT and see if it can update the firmware of the ADI-2.

https://rme-audio.de/downloads/fut_madiface_win.zip

Do it.
Then you know the firmware is up-to-date and the driver is working.

Then the remote app should connect.

M1-Tahoe, Madiface Pro, Digiface USB, Babyface silver and blue

16

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

MIDI seems to be disabled on your Windows 10 22H2. Makes me wonder what kind of installation thast is. Some light version that might miss crucial services? Some compnay restricted  computer that does not allow the user to change system functions? Are you default admin on this installation or only restricted 'user'?

Regards
Matthias Carstens
RME

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

waedi wrote:

Midiox will not help you.

You have to run the FUT and see if it can update the firmware of the ADI-2.

https://rme-audio.de/downloads/fut_madiface_win.zip

Do it.
Then you know the firmware is up-to-date and the driver is working.

Then the remote app should connect.

I've done this, it updated the firmware and it has not helped.
.

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

MC wrote:

MIDI seems to be disabled on your Windows 10 22H2. Makes me wonder what kind of installation that is. Some light version that might miss crucial services? Some company restricted  computer that does not allow the user to change system functions? Are you default admin on this installation or only restricted 'user'?

I'm using an Education version and I'm the default Admin.

I can't remember if I did, but I have used  an Unattended file created by a website to debloat Windows.

I have images files that should allow me to return to a previous installation.

Guess that's my next step.

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

I have O&O Drive Image software for creating image files. I returned to a previous image from April 2026 that still had all the MS bloatware.

This solved the problem, the ADI2 Remote software is now CONNECTED!

I will grab another image file so that I can return to a known good Windows 10 image in a matter of minutes if I screw things up again.

Thanks to everyone that offered help, it's greatly appreciated!!!

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

Wonderful

M1-Tahoe, Madiface Pro, Digiface USB, Babyface silver and blue

21 (edited by ramses 2026-08-09 11:06:12)

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

Indy33 wrote:

I can't remember if I did, but I have used  an Unattended file created by a website to debloat Windows.

You don’t simply install some tuning software that does all sorts of miraculous things ;-)

It doesn’t actually take that many settings in the BIOS and the operating system to ensure that a Windows-based computer works well as a DAW.

Essentially, it involves a few simple steps in the BIOS to prevent the CPU from entering deeper sleep states and the associated latencies. Here are a few examples for Intel BIOS; AMD BIOS uses different terms, but essentially it's all about the same story.

Disable C-states (in some older BIOS versions, this also includes P- and T-states). Waking CPU cores from sleep states causes delays that conflict with the real-time requirements of audio processing. Usually, you either disable this feature or set it to C0 or C0/C1, depending on the BIOS version.

It is best to disable C1E. This is the automatic idle state that reduces voltage and clock speed. This leads to noticeable latency spikes as well.

Enable TURBO. This slightly increases the CPU clock speed for all cores beyond the base clock. For my system, +200 MHz more, 3.6 instead of 3.4 GHz.

You could disable SpeedStep, but I leave it enabled so that I can control aspects such as the system clock and CPU core parking using the Windows power plans, which can be configured more precisely within Windows.
In ‘High Performance’ mode, CPU core parking is disabled anyway, and the cores run at the highest possible clock speed. Especially as there are tools for Windows like Bitsum's "Process Lasso Pro" that allow you to switch between different power profiles automatically based on the applications that are in use. For example, default balanced, if you are IDLE energy-saving and if you are using the DAW, then maximum performance. That’s why it’s not worth setting this fix in the BIOS.

I would also disable Spread Spectrum, because it modulates the motherboard’s reference clock by approximately -0.5% to -0.25% in order to spread electromagnetic radiation peaks across a wider frequency band. This primarily enables manufacturers to pass strict EMI certifications (FCC/CE). This might also introduce a little latency which I would avoild from ground up by disabling it.

For Windows, a fellow forum member created a tool, "Vilm Care" which concentrates on the essential Windows settings.
More than that is not needed.
https://forum.rme-audio.de/viewtopic.php?id=43146

BR Ramses - HDSPe MADI FX, M-1620 Pro D, 12Mic, UFX III, ADI-2 Pro FS R BE, Nuendo 15, Win10 IoT Ent

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

@ramses

Thanks for the detailed settings. I went thru the BIOS looking and found many of your suggestions.

DL and installed Vilm Care. Seems like a great tool! It's certainly worth a donation.

Re: SOLVED - ADI-2 Pro FS R Remote Control - Disconnected

Great, and thanks for the positive feedback.

BR Ramses - HDSPe MADI FX, M-1620 Pro D, 12Mic, UFX III, ADI-2 Pro FS R BE, Nuendo 15, Win10 IoT Ent