1 Topic by Filch (edited by Filch 2011-01-26 20:25:56)

  • Filch
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Topic: Trouble with P67 chipset : ASRock Extreme4 mb. HDSPe PCIe not respond

I've recently updated my machine to a Sandy Bridge chipset. I've run into a problem with getting the HDSPe PCI card to function properly since this upgrade.

The drivers install and the card is recognized, but it doesn't work. It shows I/O box : Error
When running DSP Settings, clicking any button or the About tab locks up the DSP Settings software.

I put the card in an older machine and it works fine, so it appears the card is not the problem.

My hardware is as follows :

MB : ASRock P67 Extreme4.  BIOS 1.3. I've tried both PCIe slots with the same results.
RAM: g.skill ripjaws 8GB (2 x 4GB) 240-Pin DDR3 1600
CPU: Core i5-2500k
Video: Radeon HD 5850
HDSPe : Firmware revision 18, driver 3.085

OS: Windows 7 x64

Has anyone been able to get this board to work successfully or have any insight to this issue.

  • From: Germany
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Re: Trouble with P67 chipset : ASRock Extreme4 mb. HDSPe PCIe not respond

Have you tested both PCI slots?

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

3 Reply by Filch (edited by Filch 2011-01-26 20:21:53)

  • Filch
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Re: Trouble with P67 chipset : ASRock Extreme4 mb. HDSPe PCIe not respond

Yes, both PCIe slots have been tested, I've even used different video cards in case there was some conflict.

I should also mention I am running Windows 7 x64

  • Filch
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Re: Trouble with P67 chipset : ASRock Extreme4 mb. HDSPe PCIe not respond

I'd be curious if anyone has this working on any P67 chipset yet?

  • Filch
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Re: Trouble with P67 chipset : ASRock Extreme4 mb. HDSPe PCIe not respond

ASRock support has been lackuster. I explained the situation via email, and I got a response that merely said to get a replacement from the vendor. They did no troubleshooting. I asked if they meant to get replacement HDSPe or motherboard, I got no reponse, it's been several days.

While Newegg will send me a replacement board, I was concerned there's a problem with the ASRock board design in general. So I went ahead and picked up a new ASUS P8P67 Pro board and the HDSPe is working great!

This ASRock board goes back to Newegg. The question is whether it was just my board that was defective, or if the ASRock Extreme4 design is defective. Until that's determined, I say stay clear of that board for now.