Topic: FF800 - Errors count until Host led is on !?

Hello Dear RME wink

well i had no errors b4 - today i was enter a webpage (that yesterday i watch the same tut - all was fine then) today i start to get audio dropouts and in settings dialog i see the Errors count 1 after 1 - every 2 to 5 sec i get 1 more drop\error - sometimes its get to more then 30 Errors count and then the fireface lose sync and the red host led turned on ! and no sound - when i turn off the unit and back on - nothing solve same results dropouts\errors now 99 errors and again host led turn on and ff800 out of order...

useful info :

specs - I7 950 - Mobo GA-X58A-UD3R rev 1.0 - Ram 3 x 2G kingstone 1333 - TI chipset Firewire card (used with 400 original Cable)

all was working more then a year with this specs.

win7 64bit - Cubase 6 and 5.5.2 both 64bit - latest firmware and driver for FF800 - 3.034 and 2.77 !

i try to restart to see if the problem gone - no lack
i try to power off the PC and FF800 and both out of power socket for 2 min - no lack
i try to flash the FF800 firmware again - verify OK - no lack
this Dropouts\Errors happen in any media application  (Web\Media Player\Cubase\Asio)

im hope this info will help to solve this - im ready to troubleshot this problem - please help

Thanks for Ur time.

2

Re: FF800 - Errors count until Host led is on !?

Software updates in the last days?

Try

http://www.thesycon.de/deu/latency_check.shtml

FW cable changed?

Regards
Matthias Carstens
RME

Re: FF800 - Errors count until Host led is on !?

Nope in my case auto or manual updates is set to never - when i want to check updates i read to see if there is anything related to DAW platform and then i consider it - but basically i avoid it.

About the DPC what shuld i note back here ? how to preform this test ?

Thanks

Re: FF800 - Errors count until Host led is on !?

Hi MC any news please ?

Re: FF800 - Errors count until Host led is on !?

If it helps someone...
The computer does not run correctly until you have not determined the performance of your computer under VISTA with a new install.
I had crackling and audio playback interruption, I have none since I run this tool.
Crazy but real

6

Re: FF800 - Errors count until Host led is on !?

The above case is a different one. Apart from that the only install you could give Vista is Win 7...

Regards
Matthias Carstens
RME