1 (edited by johndoes 2011-04-01 13:21:57)

Topic: FF400 Blocked - Help please!

Hi, after changing some firewire cables on my computer (GByte x48dq6, Q9550, 8Gb ram) my Fireface 400 is not recognised anymore (the host led is red lighted). The cables and the firewire cards are all ok. Tried uninstalling the drivers, with or without ac power, in win xp sp3 or W7-x64... nothing! Is there a way to "hard reset" it or something? The interface doesn't work on several computers, never had a problem in 3 years, absolutely rock solid. And to send it in Germany for repairs would be a nightmare sad(. Any help would be greatly appreciated!

Re: FF400 Blocked - Help please!

Hello,

did you dis-/connect any FW cables while the computer was on?


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

Re: FF400 Blocked - Help please!

yes, but I did it before and nothing wrong happened. Thanks for your quick response!

Re: FF400 Blocked - Help please!

If the FF no longer works with any computer, something may have happened this time, which would require repair.

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

5 (edited by johndoes 2011-04-01 13:47:54)

Re: FF400 Blocked - Help please!

That's the worst news can be sad( No other workaround? Willing to do almost anything, I guess I don't have warranty after more than 3 years.

Re: FF400 Blocked - Help please!

If it's defective, it will need repair...


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

Re: FF400 Blocked - Help please!

Mkay... thanks for the help...