Topic: Windows 7 64bit - Fireface 800 - no playback of music possible

Hello,
everything seems to be installed correctly, fireface installed with latest drivers and
device manager says that the device is working properly.
However, when I open media player and try to play any mp3,
I get the following message (in German):
Windows Media Player kann die Datei  wegen eines Problems mit dem Audiogerät nicht wiedergeben.
Möglicherweise ist im Computer kein Audiogerät installiert, das Audiogerät wird gerade von einem anderen Programm verwendet, oder es funktioniert nicht.

which translates to:
Windows Media player can't play the file due to a problem with the audio device. Possibly there is no audio device installed, the audio device is being used by a different
program, or it does not work.

I got another installation of the same operating system on my machine (dual boot) - where Fireface works flawlessly.

Any ideas?
Thanks
Michael

Re: Windows 7 64bit - Fireface 800 - no playback of music possible

Anything else using the FF800 channels (Cubase, etc)? Is Windows Audio Service running?

Regards,
Jeff Petersen
Synthax Inc.

Re: Windows 7 64bit - Fireface 800 - no playback of music possible

Nothing else using FF800,
I don't know how to check if Windows Audio Service is running.
What is the name of the process?

Re: Windows 7 64bit - Fireface 800 - no playback of music possible

Ok, found this windows audio process.
Seemed to be running, I restarted it to be sure - but it did not make any difference.

Re: Windows 7 64bit - Fireface 800 - no playback of music possible

You may be trying to play a 24-bit file, which Windows Media Player won't support. In any case, try other audio software, e.g. Reaper, or an alternative media player software.


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

6 (edited by MichaelB63 2011-04-07 11:40:21)

Re: Windows 7 64bit - Fireface 800 - no playback of music possible

Thanks for the tip, but I tried with different audio applications (like aimp2,transcribe), and it does not work with any of those.
Maybe my only option is to re-install everything.

7

Re: Windows 7 64bit - Fireface 800 - no playback of music possible

Please try driver 3.044.

http://www.rme-audio.de/forum/viewtopic.php?id=10508

Regards
Matthias Carstens
RME

Re: Windows 7 64bit - Fireface 800 - no playback of music possible

Tried driver 3.044. Same problem.
I think something in my windows 7 installation got corrupted.