• Registered: 2011-05-07
  • Posts: 37

Topic: Windows 7 "Have disk" driver not working

I have a Fireface UFX with firmware version 1.12. I just downloaded the latest drivers from the RME website but when I select the folder containing the files I'm told the folder is not valid. Can anyone please help me. Thanks

  • Registered: 2011-05-07
  • Posts: 37

Re: Windows 7 "Have disk" driver not working

I think I have now managed to install the drivers by not pointing to the folder but the driver directly.

  • Registered: 2011-05-07
  • Posts: 37

Re: Windows 7 "Have disk" driver not working

When I try and install fut_usb.exe to update the firmware windows asks me for permission to install the software, I reply yes but then nothing happens

  • Jeff
  • Jeff
  • Moderator
  • Offline
  • From: USA
  • Registered: 2007-05-21
  • Posts: 4,620

Re: Windows 7 "Have disk" driver not working

The UFX must be connected via USB and powered on in order to run the FUT. This program writes new firmware to the device.

Regards,
Jeff Petersen
Synthax Inc.

Jeff's Website

  • Registered: 2011-05-07
  • Posts: 37

Re: Windows 7 "Have disk" driver not working

Jeff wrote:

The UFX must be connected via USB and powered on in order to run the FUT. This program writes new firmware to the device.

Hi,

I am connected via USB and my present driver is 3.0.34.0 from device manager

  • Jeff
  • Jeff
  • Moderator
  • Offline
  • From: USA
  • Registered: 2007-05-21
  • Posts: 4,620

Re: Windows 7 "Have disk" driver not working

That is the driver for FW connection, you also need this one for USB connection:
https://archiv.rme-audio.de/download/driver_usb_win.zip

Regards,
Jeff Petersen
Synthax Inc.

Jeff's Website

  • Registered: 2011-05-07
  • Posts: 37

Re: Windows 7 "Have disk" driver not working

Jeff wrote:

That is the driver for FW connection, you also need this one for USB connection:
https://archiv.rme-audio.de/download/driver_usb_win.zip

Hi thanks that worked. But when I switch on its still saying FW 1.12, is that normal?

  • Jeff
  • Jeff
  • Moderator
  • Offline
  • From: USA
  • Registered: 2007-05-21
  • Posts: 4,620

Re: Windows 7 "Have disk" driver not working

That is the current "stable" firmware, so yes.

Regards,
Jeff Petersen
Synthax Inc.

Jeff's Website

  • Registered: 2011-05-07
  • Posts: 37

Re: Windows 7 "Have disk" driver not working

Jeff wrote:

That is the current "stable" firmware, so yes.

Thanks for all your help