• From: Gothenburg, Sweden
  • Registered: 2007-05-01
  • Posts: 441

Topic: FF800 from 2004 acting strange today

Hi,

I updated my FF800 with the latest 3.0 driver today
I run the update with no FF800 connected and then rebooted
my MBP with FF800 connected, I started WL7 and started
a Montage in playback, now FF800 starting to act weird
all lights starting to flash simultaneously, I checked firewire cable
turned off FF800 and the next playback in WL7 went fine !

I have the latest fut 2.77
I always when updating bring up TotalMix and press ctrl + 1 preset

MBP 15 OSX 10.6.8

Should I be worried here ?

Thanks !

regards S-EH

  • From: Gothenburg, Sweden
  • Registered: 2007-05-01
  • Posts: 441

Re: FF800 from 2004 acting strange today

Please I need some advise here any diagnostic tools
that can be running to check my FF800 ?

by the way FF800 have been running fine now
but can I trust this and is the all lights flashing a
sign of showing it's age ?

my FF800 from august 2004

thanks

regards S-EH

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,560

Re: FF800 from 2004 acting strange today

I would suggest to send the unit in for a checkup.



Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • From: Gothenburg, Sweden
  • Registered: 2007-05-01
  • Posts: 441

Re: FF800 from 2004 acting strange today

Hi,

No service center in Sweden ?
I have to send it to Germany right ?
So can you tell me how, where and do I need a RMA number etc

thanks

regards S-EH

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,560

Re: FF800 from 2004 acting strange today

Hi,

please contact the retailer or Fitzpatrick (if you purchased in Sweden).


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • From: Gothenburg, Sweden
  • Registered: 2007-05-01
  • Posts: 441

Re: FF800 from 2004 acting strange today

This is the problem my FF800 was bought from
Studio Solutions / Sweden 2004 but doesn't exist today !

Matthias Carstens toke care of a psu and some resistor repairs in my FF800
back in 2006-7 with your factory/Germany but I don't have the emails
or I can't find it right now !

regards S-EH

  • From: Germany
  • Registered: 2007-04-10
  • Posts: 9,560

Re: FF800 from 2004 acting strange today

Please contact Fitzpatrick, and ask whether they can help.


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

RME Support's Website

  • From: Gothenburg, Sweden
  • Registered: 2007-05-01
  • Posts: 441

Re: FF800 from 2004 acting strange today

Ok thanks Daniel, I will contact Fitzpatric and have !

regards S-EH