Topic: Fireface 400 making high pitch noise from inside the electronics

Hi.

I have this Fireface 400, bought it brand new for about four years ago, and i use it
everyday for production and sound overall..

The last couple of months, it´s started to make this high irritating frequency noise from inside
the box.. it has nothing to do about the output sound, still sounds and works 100%.
It´s somewhere in the electronics, there is making that noise..
It screams for about 2-5 minutes, and stops.. and then again.. theres is no kind of
pattern, when it´s starts and stops..
The fireface is powered by an extern powersupply, and i also tried to change to another,
but still the same.. tried to move it around, and knock on the top, but nothing helps..

Is there something i can do, and do RME offer a lifetime guarantee on that kind
of hardware problem?

Regs.

Thomas Funck

Re: Fireface 400 making high pitch noise from inside the electronics

Sorry, no lifetime warranty, but you can send the unit in and we'll hopefully have it repaired soon.


Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME