Topic: FF800 clicks and all LEDs flash a few times a second.

Last week, without warning, my FF800 started to click and flash all LEDs on the unit several times a second.

I removed it from the chain completely, let it sit several hours. Then plugged in power (power only, no firewire or audio connections), press the on switch and the clicking/flashing continues.

Based on other posts, this looks like a power supply failure. Further searching seems to indicate Synthax is the only repair option for the US.

Is that true? I don't have an opinion on synthax either way, just want to know if that is my only option. I'd like to get this thing shipped out in the next day or two.

Thanks for any comments.

Re: FF800 clicks and all LEDs flash a few times a second.

Synthax is your best choice and your authorized RME Distributor in the USA. Contact them directly here:

Synthax Inc.
Technical Support – Product Specialist: Jeff Petersen
5105 Market Street
Boardman, Ohio 44512
Phone (US Support): 954-626-0674
Fax: 001-330-259-0315
Web: www.synthax.com
US Dealer Locator
Support:   tech.support@synthax.com

best regards,
Blair Francey
Fireface 802/ARC USB; HDSP Multiface x 2; 2023 AMD Windows 10 Custom PC

Re: FF800 clicks and all LEDs flash a few times a second.

Jeff from syntax contacted me right away. Shipping it in today.

thanks!