Topic: HDSP 9632 Win7 installation problem

Hi@all,

I already sent this problem to the support, but perhaps someone of you already had the same problem:

I built my HDSP 9632 into a new machine (win7 64bit). After rebooting windows finds a new unknown card. When I install the driver manualy and reboot, windows crashes with a bluescreen and afterwards rebuilds the old system with kicking out the driver again.

Any ideas?

2

Re: HDSP 9632 Win7 installation problem

Clean the PCI gold contacts of the card carefully with a rubber eraser, then try again.

Regards
Matthias Carstens
RME

Re: HDSP 9632 Win7 installation problem

Hi Matthias,
I already did this (I read this suggestion in another thread), and it didn't work. And: the card works in my winXP machine without problems.

4

Re: HDSP 9632 Win7 installation problem

Check the power settings in the BIOS and disable them for PCI.

Regards
Matthias Carstens
RME

Re: HDSP 9632 Win7 installation problem

Hm....my bios doesnt seem to have this function....Asrock Uefi...

Re: HDSP 9632 Win7 installation problem

Btw, on the card is written "dsp 9632", while the driver sais "hdsp 9632". Is it possible that I got an old version that isnt supported anymore?

Re: HDSP 9632 Win7 installation problem

In the meantime, I flashed the cards' new firmware on my XP-machine, but still no difference sad

8

Re: HDSP 9632 Win7 installation problem

Sorry, but then your new motherboard is not compatible to this PCI card anymore.

Regards
Matthias Carstens
RME