[Microphone not detected in windows, voip, OBS, games but fine in FLstudio and totalmix]
I've bought and set up my RME babyface pro yesterday and it works fine except for several things. I'll try to specify everything as I go but I appologize in advance if my post isn't correctly organised or if it lacks informations. For my pc and setup specs see at the end of the post. Everything that follows has been done in Full mode not in DAW mode (in totalmix).
What I did to set up the Babyface pro and try to fix the issue:
I - Setting up the DAC, drivers, firmware: I followed what the manual said.
II - Messed around with total mix. Mic is detected I can send it to my headphones (which are set as main) and hear it. It is picked up and working, so is the interface.
III - I tried to record stuff in FL Studio 12 to test if everything was okay and working. For that I changed my ASIO settings to ASIO fireface USB and it works fine.
IV - I then tried a VoIP call (via discord) and there the problem begins: the babyface is detected, I can hear people talking; but the mic is not detected even though I chose the right input in the options (I tried what they advice to try to fix the issues of mics not being detected)
V - To test the extent of the issue I launched a videogame (counter strike global offensive) which has a built in communication system to see if my mic was detected and working. I tried different setup but i can't use my mic in this situation too.
VI - I then took a look directly at windows and it doesn't pick up the audio from the mic but detects the DAC and all of it's I/O correctly. I setup AN1-2 as default input for voice in windows, didn't work.
VII - I tried to deactivate the audio drivers from my ASUS motherboard and the Realtekk ones, didn't change anything to the issues.
VIII - Tried CC mode and more routing tweaks via total mix, didn't work.
From there I don't know what to try anymore so I decided to post on this thread after trying to contact RME support via mail in the first place.
Thanks for taking the time to read this post and I hope I didn't miss something obvious.
Win10 64Bit Home OEM (on a SSD)
Motherboard: Asus Z97-Pro gamer
8Go DDR3 2133Mhz cas 9
Audio setup: Babyface pro plugged in on of the motherboard usb ports; sm57 plugged via xlr to xlr to the AN1 input (tried AN2 same problem), DT770, no monitors currently