Topic: RME Fireface 800 doesn't work with Mac OS 10.13

Hi!
I recently updated the mac at high sierra after years that I did not follow the upgrades. And now my Fireface 800 is no longer working..
I have installed the latest drivers from here https://www.rme-audio.de/en/downloads/d … reface.php

The Fireface Settings app crashes when I try to open it and the mac does not recognize it.

What I have to do?

please help me I do not know what to do
:-(

Re: RME Fireface 800 doesn't work with Mac OS 10.13

Might be interesting as well, which MAC do you have ?

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

3 (edited by ramses 2017-11-03 13:37:24)

Re: RME Fireface 800 doesn't work with Mac OS 10.13

And eventually .. maybe you need to upgrade the firmware of the FF800 as well ?

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

Re: RME Fireface 800 doesn't work with Mac OS 10.13

ramses wrote:

Might be interesting as well, which MAC do you have ?

MacBook Pro (13-inch, Mid 2012)

Re: RME Fireface 800 doesn't work with Mac OS 10.13

ramses wrote:

And eventually .. maybe you need to upgrade the firmware of the FF800 as well ?

which upgrade? I tried MacPro Audio update 1.1 but the system doesn't support it

Re: RME Fireface 800 doesn't work with Mac OS 10.13

How can I upgrade the firmware ?

7 (edited by ramses 2017-11-03 14:22:47)

Re: RME Fireface 800 doesn't work with Mac OS 10.13

In the download section under firewire, scroll down the long list.

Mac OS X Intel Flash Update Tool für Fireface 400 und Fireface 800. Update auf Firmware Revision 1.71 und 2.77.     22.05.2012     fut_mac_fire_x86.zip

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

Re: RME Fireface 800 doesn't work with Mac OS 10.13

ramses wrote:

In the download section under firewire, scroll down the long list.

Mac OS X Intel Flash Update Tool für Fireface 400 und Fireface 800. Update auf Firmware Revision 1.71 und 2.77.     22.05.2012     fut_mac_fire_x86.zip


It didn't work!!!!
when I try to open it
" ERROR No Fireface driver or device installed "

:-(

Re: RME Fireface 800 doesn't work with Mac OS 10.13

Sorry, then somebody with Apple background needs to help you, this was just "best guess".

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

Re: RME Fireface 800 doesn't work with Mac OS 10.13

Hello,

this might help: https://developer.apple.com/library/con … index.html
You may need to reinstall the driver first.

Regards
Daniel Fuchs
RME

Regards
Daniel Fuchs
RME

11 (edited by Chris1357 2017-11-05 19:30:55)

Re: RME Fireface 800 doesn't work with Mac OS 10.13

I did a clean install of High Sierra and Fireface 800 now works smile Which means reinstalling all plugins, setting up iTunes with my 50+ Playlists ...

Mac Mini (2018), Catalina 10.15.4

Re: RME Fireface 800 doesn't work with Mac OS 10.13

RME Support wrote:

Hello,

this might help: https://developer.apple.com/library/con … index.html
You may need to reinstall the driver first.

Regards
Daniel Fuchs
RME

sorry I'm not understanding. How can I reinstall the driver ? they don't work
and then should I follow the Approved Kernel Extension Loading guide?
I'm not very good with English ..that guide seems to me difficult !!

Re: RME Fireface 800 doesn't work with Mac OS 10.13

Now would have been a very good occasion to tell with which language you feel more comfortably...

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

Re: RME Fireface 800 doesn't work with Mac OS 10.13

ramses wrote:

Now would have been a very good occasion to tell with which language you feel more comfortably...

I'm just saying I'm not understanding what to do :-(

Re: RME Fireface 800 doesn't work with Mac OS 10.13

reinstall driver what does it mean? just delete fireface settings and TotalMix apps ? and then reinstall ?

16

Re: RME Fireface 800 doesn't work with Mac OS 10.13

Simply install the driver again without deleting anything.

Regards
Matthias Carstens
RME

Re: RME Fireface 800 doesn't work with Mac OS 10.13

in my system preference is already
Allow apps downloaded from *App Store and identified developers

and I tried to reinstall drivers several times but the app crashes every time

Re: RME Fireface 800 doesn't work with Mac OS 10.13

RME Support wrote:

Hello,

this might help: https://developer.apple.com/library/con … index.html
You may need to reinstall the driver first.

Regards
Daniel Fuchs
RME


OK GREAT! IT WORKS

I explain how I did to those who like me are not good with English and with computer :-D
open System Preferences > Security & Privacy and leave open
then run fireface app
on the System Preferences screen allow loading of rme apps
reboot
and it works

thanks a lot to everyone
apologize for the slowness of comprehension!!!

Re: RME Fireface 800 doesn't work with Mac OS 10.13

rishi.m wrote:
ramses wrote:

Now would have been a very good occasion to tell with which language you feel more comfortably...

I'm just saying I'm not understanding what to do :-(

No you said

> I'm not very good with English ..that guide seems to me difficult !!

And if you would i.e. speak German I could eventually have helped you to translate if this is not too much of text / work.

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13