1 (edited by nelson_a 2018-01-22 08:59:43)

Topic: Blue screen - Possibly due to audio drivers

Hello,

I've noticed for the past 3 weeks or so a bit of crackling that occurs when watching videos on Youtube.

I thought it was related to Youtube, so didn't put much thought into it.

However, yesterday the same crackling sound occurred while I was using Izotope RX 5 Advanced.

The issue went away after shutting down RX.

Then today, I had multiple DAW's open (ex. Audacity and REAPER) as well as RX, and my system blue screened.

The error was due to wdf01000.sys.

However, when I did some more research, some users seemed to indicate that the issue could be due to I/O hardware, such as an audio interface.

https://www.sysnative.com/forums/window … oblem.html

Given that I've been having weird issues with the ADI-2 Pro for a few weeks, I was wondering if someone could look at my crash dump.

Also, could someone from RME provide me a place to upload the mini dump (as it's approx 1.5 GB)?

I used WinDbg to pull the following (I'm currently use v85 of the ADI-2 Pro firmware):

ADDITIONAL_DEBUG_TEXT: 
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

FAULTING_MODULE: fffff8000345d000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  51c51641

IRP_ADDRESS:  fffffa802648f3e0

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x44

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8000353b866 to fffff800035033a0

STACK_TEXT: 
fffff880`041705b8 fffff800`0353b866 : 00000000`00000044 fffffa80`2648f3e0 00000000`00000ec0 00000000`00000000 : nt!KeBugCheckEx
fffff880`041705c0 fffff880`00ea7789 : 00000000`00000001 fffffa80`21217c50 00000000`00000000 00000000`c0000120 : nt!longjmp+0x2faa6
fffff880`041706b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Wdf01000+0xc789


STACK_COMMAND:  kb

FOLLOWUP_IP:
Wdf01000+c789
fffff880`00ea7789 8b942498000000  mov     edx,dword ptr [rsp+98h]

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  Wdf01000+c789

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Wdf01000

IMAGE_NAME:  Wdf01000.sys

BUCKET_ID:  WRONG_SYMBOLS

Followup: MachineOwner
---------

4: kd> lmvm nt
start             end                 module name
fffff800`0345d000 fffff800`03a40000   nt         (export symbols)       ntkrnlmp.exe
    Loaded symbol image file: ntkrnlmp.exe
    Image path: ntkrnlmp.exe
    Image name: ntkrnlmp.exe
    Timestamp:        Sun Dec 31 17:42:48 2017 (5A499218)
    CheckSum:         00553D1D
    ImageSize:        005E3000
    File version:     6.1.7601.24000
    Product version:  6.1.7601.24000
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        1.0 App
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     ntkrnlmp.exe
    OriginalFilename: ntkrnlmp.exe
    ProductVersion:   6.1.7601.24000
    FileVersion:      6.1.7601.24000 (win7sp1_ldr.171231-1547)
    FileDescription:  NT Kernel & System
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
4: kd> lmvm Wdf01000
start             end                 module name
fffff880`00e9b000 fffff880`00f5d000   Wdf01000   (no symbols)           
    Loaded symbol image file: Wdf01000.sys
    Image path: \SystemRoot\system32\drivers\Wdf01000.sys
    Image name: Wdf01000.sys
    Timestamp:        Fri Jun 21 20:13:05 2013 (51C51641)
    CheckSum:         000CC9CA
    ImageSize:        000C2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Thanks,
Nelson