Topic: [BUG] Windows 10 installation failed

hello my name is benny i have a problem
I want to start the installation but I get the message that it failed
I tried to install it manual that did not work either, I ask for help!

my computer: WINDOWS 10 [64bit]
device: RME FIREFACE UFX

.LOG
INFO:   ****************************************
INFO:   Current working directory: 'C:\Users\b3nny\AppData\Local\Temp\rme'
INFO:   Running on path 'C:\Users\b3nny\AppData\Local\Temp\rme'
INFO:   User UI Language is 0x407.
INFO:   Install option set: Force install if driver is not better.
INFO:   Install option set: uninstall will be set to delete driver binaries.
INFO:   Found driver package: 'C:\Users\b3nny\AppData\Local\Temp\rme\fireface_usb.inf'.
INFO:   Preinstalling 'c:\users\b3nny\appdata\local\temp\rme\fireface_usb.inf' ...
INFO:   ENTER:  DriverPackagePreinstallW
SUCCESS:c:\users\b3nny\appdata\local\temp\rme\fireface_usb.inf is preinstalled.
INFO:   RETURN: DriverPackagePreinstallW  (0x0)
INFO:   ENTER:  DriverPackageGetPathW
INFO:   RETURN: DriverPackageGetPathW  (0x0)
INFO:   ENTER:  DriverPackageInstallW
INFO:   Installing INF file 'c:\users\b3nny\appdata\local\temp\rme\fireface_usb.inf' (Plug and Play).
INFO:   Looking for Model Section [Devices.NTAMD64]...
INFO:   Installing devices with Id "USB\VID_0424&PID_3FC8&REV_0001" using INF "C:\WINDOWS\System32\DriverStore\FileRepository\fireface_usb.inf_amd64_b64fd7f20891cde7\fireface_usb.inf".
INFO:   ENTER UpdateDriverForPlugAndPlayDevices...
ERROR:  RETURN UpdateDriverForPlugAndPlayDevices. (Error code 0xE0000246: Einer der Installer für dieses Gerät kann die Installation zurzeit nicht ausführen.)
ERROR:  Installation failed. (Error code 0xE0000246: Einer der Installer für dieses Gerät kann die Installation zurzeit nicht ausführen.)
ERROR:  PnP Install failed. (Error code 0xE0000246: Einer der Installer für dieses Gerät kann die Installation zurzeit nicht ausführen.)
INFO:   Attempting to rollback ...
INFO:   No devices to rollback
INFO:   RETURN: DriverPackageInstallW  (0xE0000246)
INFO:   ENTER:  DriverPackageUninstallW
INFO:   Uninstalling driver package c:\users\b3nny\appdata\local\temp\rme\fireface_usb.inf...
INFO:   Successfully uninstalled 'C:\WINDOWS\INF\oem63.inf'.
INFO:   No devices found for C:\WINDOWS\System32\DriverStore\FileRepository\fireface_usb.inf_amd64_b64fd7f20891cde7\fireface_usb.inf uninstall.
INFO:   Successfully deleted properties for driver store entry 'C:\WINDOWS\System32\DriverStore\FileRepository\fireface_usb.inf_amd64_b64fd7f20891cde7\fireface_usb.inf'.
SUCCESS:Uninstall completed.
INFO:   RETURN: DriverPackageUninstallW  (0x0)
INFO:   Wizard cancelled by user on welcome page.
INFO:   Returning with code 0x80010000
INFO:   08/01/2018 17:25:58
INFO:   ****************************************

thanks.

Re: [BUG] Windows 10 installation failed

Which Win 10 ? 1709 or 1803 ?
Which RME driver version ?

BR Ramses - UFX III, 12Mic, XTC, ADI-2 Pro FS R BE, RayDAT, X10SRi-F, E5-1680v4, Win10Pro22H2, Cub13

Re: [BUG] Windows 10 installation failed

I use Win 10 (1803).
I already installed the actual version of RME like found here: https://archiv.rme-audio.de/downloads/d … reface.php

My interface is connected via USB and i also installed the USB Version but it gives me the quoted error

4

Re: [BUG] Windows 10 installation failed

Shut down Windows, remove the UFX, start Windows, install the driver without UFX connected. Then connect UFX and restart Windows again.

Regards
Matthias Carstens
RME