Hello.

My Fireface won't function, and I think it is because of a faulty power supply. However, I ordered a new one from the distrubutor in my country, and that one wont work either, so chances are that there is something wrong with the FF and not the power supply.

I've been in contact with the store, and they want me to send it in, but I can't afford that right now. My question is this:
The new one I got has got a shorter plug - is it possible that it dosent touch all the points inside? See the picture.
https://imgur.com/qX7qjBJ
The old power supply to the left, and the new one to the right, and as you can see the plug is quite a bit shorter.

My hope is that it's simply a missmatch, so the Fireface still might be fine and I won't have to repair it.

Any thoughts?