1 (edited by Weiza 2021-03-08 06:02:53)

Topic: UFX, Loading .tmss file causes deafening crack sound

Hi, I can reproduce this.  Fireface UFX w/ Ferrofish synced with WC/Adat. When I load a snapshot with a different sample rate, a deafening cracking sound occurs. It does not make a difference if Ferrofish is on or off.

For what it's worth, I also experienced similar but CONSTANT noise one, without any computer connected, generated by UFX by itself, no one even being near the thing.

Os X 10.15.7
UFX SW version 1.63

2

Re: UFX, Loading .tmss file causes deafening crack sound

Disable Echo and Reverb and try again.

Regards
Matthias Carstens
RME

Re: UFX, Loading .tmss file causes deafening crack sound

What computer is it ? win 10 ?
Where do you change sample rate ? At the Ferrofish ? Or in the Fireface USB settings ? Or in the DAW ?
From witch rate to what ? From 44,1 kHz to 192 kHz ?
Can you monitor this explosion in Digicheck ?
Is it visible in Totalmix ? Where ? Main out ? All input channel at once ?
Is the constant noise visible ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

4 (edited by Weiza 2021-03-08 06:12:12)

Re: UFX, Loading .tmss file causes deafening crack sound

I can't test it. I lost ALL output now. Internal speakers work ok. The Genelecs have sound The meters on UFX work fine, but no output from UFX. Looks like I lost both ADAT and WC sync. Ferrofish just shows "No lock"  Rebooting everything does not help.

Macbook Pro 2017 15" OS X 10.15.7

Re: UFX, Loading .tmss file causes deafening crack sound

I got the sync working, somehow it was on ADAT 1.  Now on internal sync, still no sound.

6 (edited by Weiza 2021-03-08 06:33:33)

Re: UFX, Loading .tmss file causes deafening crack sound

waedi wrote:

What computer is it ? win 10 ?
Where do you change sample rate ? At the Ferrofish ? Or in the Fireface USB settings ? Or in the DAW ?
When I load a tmss file with 48kHz setting
From witch rate to what ? From 44,1 kHz to 192 kHz?
From 44,1 to 48
Can you monitor this explosion in Digicheck ?
Looks like Digicheck is only 32-bit software. I have ripped out 32-bit from my operating system.
Is it visible in Totalmix ? Where ? Main out ? All input channel at once ?
Everything LOOKS ok in Totalmix, I believe the DAC got fried or something.
Is the constant noise visible ?

7 (edited by waedi 2021-03-08 06:59:47)

Re: UFX, Loading .tmss file causes deafening crack sound

You should get Digicheck NG. http://www.rme-audio.de/downloads/digic … ac_085.zip

And with the UFX there are some tests to do.
Did you try the headphone outs ?
All of the analog outs ?

And without all other devices ?
Only Macbook and UFX.
Stay at 44,1kHz.
Totalmix is working ?
Send music to headphone out and listen ?

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: UFX, Loading .tmss file causes deafening crack sound

I can do a video later today. Where can I send it?

Re: UFX, Loading .tmss file causes deafening crack sound

upload on dropbox or youtube and post the link

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue

Re: UFX, Loading .tmss file causes deafening crack sound

waedi wrote:

You should get Digicheck NG. http://www.rme-audio.de/downloads/digic … ac_085.zip

And with the UFX there are some tests to do.
Did you try the headphone outs ?
No sound
All of the analog outs ?
Didn't test yet

And without all other devices ?
Only Macbook and UFX.
I have find my Usb-C to USB-A cable
Stay at 44,1kHz.
Totalmix is working ?
Send music to headphone out and listen ?

Will get back to this in few hours.

Re: UFX, Loading .tmss file causes deafening crack sound

waedi wrote:

upload on dropbox or youtube and post the link

Here it is, can you open it?
https://www.dropbox.com/s/nezacr41wetz1 … 5.MOV?dl=0

12 (edited by Weiza 2021-03-08 11:40:04)

Re: UFX, Loading .tmss file causes deafening crack sound

This unit must be broken.  Different results each time it is powered on. Sometimes huge noise just by turning it on. Etc.
Edit: My Power Supply is faulty. C16 badly swollen

13 (edited by waedi 2021-03-08 13:56:47)

Re: UFX, Loading .tmss file causes deafening crack sound

Ouch ! Yes I can watch your horror-movie, it is painful.
What do you mean with swollen power supply ?
it is blowing up its shape like a frog ?
- Disconnect quick !

I would take out the UFX of the rack and look for packing.
Contact RME support for repair request.

This is out of frame what a user-forum can help.
Good luck !

M1-Sequoia, Madiface Pro, Digiface USB, Babyface silver and blue