1 (edited by NielsKoomen 2023-02-14 09:54:46)

Topic: Fireface UCX 1.227 ASIO problem

hello,

I have problems with the Asio driver not working all the time.
some times the SW wil not recognize the device. or it will crash after a few minutes (no communication possible on the ASIO)
only a restart of the software works.
using WIN 11 22H2 with RME driver 1.227

Re: Fireface UCX 1.227 ASIO problem

Not a known issue... When that happens, does Totalmix still work normally? What kind of ASIO software are you using, what alternatives have you tested?

Regards
Daniel Fuchs
RME

Re: Fireface UCX 1.227 ASIO problem

Wave driver no problem. windows & Spotify etc will stream audio to the UCX.
I use Smaart Suite, and after a few minutes this application crash because of the ASIO driver of RME.

I get this error code from the windows logs application.
Faulting application name: Smaart.exe, version: 9.1.1.0, time stamp: 0x63cabbc3
Faulting module name: fireface_usb_asio_64.dll, version: 1.2.27.0, time stamp: 0x63dcef4f
Exception code: 0xc0000005
Fault offset: 0x000000000000430c
Faulting process id: 0x0xD34
Faulting application start time: 0x0x1D9408495D97871
Faulting application path: C:\Program Files\Smaart Suite\Smaart.exe
Faulting module path: C:\WINDOWS\system32\fireface_usb_asio_64.dll
Report Id: 8f0dc7f7-63ca-420e-acc7-3f888a01bd03
Faulting package full name:
Faulting package-relative application ID:

Re: Fireface UCX 1.227 ASIO problem

Is this reproducible with other ASIO software, e.g. Reaper?

Regards
Daniel Fuchs
RME

5

Re: Fireface UCX 1.227 ASIO problem

Note: I deleted three posts here (and will continue to do so) as long as these have NOTHING to do with the issue reported here from user NielsKoomen. This is about ASIO crashing, not about ASIO not working at all.

Regards
Matthias Carstens
RME

6 (edited by NielsKoomen 2023-02-17 09:23:49)

Re: Fireface UCX 1.227 ASIO problem

RME Support wrote:

Is this reproducible with other ASIO software, e.g. Reaper?

i dit a recording test for about 30min with reaper, using the ASIO, and all works fine so far.....
sofar only Smaart can let the ASIO driver crash I think.

7

Re: Fireface UCX 1.227 ASIO problem

So did you use a different driver before and did that one work without crashes? For example v1.224?

Or was 1.227 the first one you ever used?

Regards
Matthias Carstens
RME

Re: Fireface UCX 1.227 ASIO problem

i have used 1.222 and 1.224. all the same problem.

9

Re: Fireface UCX 1.227 ASIO problem

You will not find many Smaart Suite users here. I would suggest to check for the latest update of that suite, and / or report the crash to them. No one else has these crashes with many different software. Driver 1.222 was released October 2022, crashes would have been reported here already.

Regards
Matthias Carstens
RME