• Registered: 2011-03-19
  • Posts: 90

Topic: Specific sound "gone" after Babyface firmware update?

Hi!

OK, this is a weird one. I've updated my old/original Babyface's firmware from v223 to v226 (that is the ONLY change that I did, it happened before I updated the driver as well) - and since then I can't hear the Windows 10 Explorer "click" sound when clicking on folders, as I did before the FW update.

All other enabled sounds work, except for the "Start Navigation" (Windows Navigation Start.wav). The Windows Navigation Start.wav file plays fine If i double click it in the Explorer. But if I try to Test it in the Windows sound settings, it's just silence. Any ideas?

Thanks in advance!

https://i.ibb.co/1vpkGR1/Windows-Navigation-Start.png

  • vinark
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  • Registered: 2009-06-05
  • Posts: 2,692

Re: Specific sound "gone" after Babyface firmware update?

You need to set the number of wdm devices again in the settings panel I guess

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632
  • Registered: 2011-03-19
  • Posts: 90

Re: Specific sound "gone" after Babyface firmware update?

Where do I set this, in which settings panel?

  • vinark
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  • Registered: 2009-06-05
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Re: Specific sound "gone" after Babyface firmware update?

The one in the bottom left corner, systray. Is called fire face usb settings I believe.

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632
  • Registered: 2011-03-19
  • Posts: 90

Re: Specific sound "gone" after Babyface firmware update?

It's already set to the highest available number from the dropdown menu: 6.

  • vinark
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Re: Specific sound "gone" after Babyface firmware update?

Set it to one then. Unless you need surround sound from windows

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632
  • Registered: 2011-03-19
  • Posts: 90

Re: Specific sound "gone" after Babyface firmware update?

Can you explain a bit about this setting? What does that change? I don't know why I have it set on "6"... I've read a bit through the manual but I'm not sure, I'm quite a newbie still... Thank you.

8 Reply by vinark (edited by vinark 2024-01-13 20:34:33)

  • vinark
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Re: Specific sound "gone" after Babyface firmware update?

It is how many stereo outputs are shown to windows.
And are you sure under device Manager /sound, the output is set to rme analog 1 and 2

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632
  • Registered: 2011-03-19
  • Posts: 90

Re: Specific sound "gone" after Babyface firmware update?

Eh, I solved the problem. I now noticed that the FW update changed the Buffer Size (Latency) from 256 samples to 1024 samples. And that sound wasn't heard because it's so short. Now that I've changed the Buffer Size back to 256 samples it's fine again. Thank you for your help though.

  • vinark
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  • Registered: 2009-06-05
  • Posts: 2,692

Re: Specific sound "gone" after Babyface firmware update?

Cheers!

Vincent, Amsterdam
https://soundcloud.com/thesecretworld
BFpro fs, 2X HDSP9652 ADI-8AE, 2X HDSP9632