1 Topic by chronic88 (edited by chronic88 2024-04-12 04:33:44)

  • Registered: 2018-02-06
  • Posts: 7

Topic: Fireface UCX - USB Port becoming unreliable / feels loose

Hi!

So, in the past I noticed that if I bumped the interface or something touched the USB cable at the back, it would suddenly lose connectivity and I would re-plug it.

Over time, it has become more finicky and requires very specific placement in order to connect properly. It is the same with different cables, new or old.

Looking at the port it seems slightly recessed and offset in the interface and has a fair bit of play (moves around)

It is still connected to the board somehow as it connects when I spend a bit of time getting the cable end in place and keeping it there, but this is not a good solution and becoming dangerously unreliable.

Anyway, is this a somewhat common issue? How should I go about fixing it?

I am moderately experienced in electronic repair and can do basic soldering.

  • waedi
  • DAW Mastermind
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  • From: Swiss Zürich
  • Registered: 2020-12-08
  • Posts: 3,455

Re: Fireface UCX - USB Port becoming unreliable / feels loose

sure there is no little piece of dirt inside the socket blocking the cable from being fully inserted ?
Sure you inserted the cable fully ?

M1-Sonoma, Madiface Pro, Digiface USB, Babyface silver and blue
  • Registered: 2018-02-06
  • Posts: 7

Re: Fireface UCX - USB Port becoming unreliable / feels loose

waedi wrote:

sure there is no little piece of dirt inside the socket blocking the cable from being fully inserted ?
Sure you inserted the cable fully ?

Yes, absolutely.

4 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 24,869

Re: Fireface UCX - USB Port becoming unreliable / feels loose

That USB socket needs to be replaced quickly before the thin traces rip off the socket's contacts, which makes repair more complicated aka expensive.

Regards
Matthias Carstens
RME

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