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RME User Forum → FireWire & USB series → (FF400 not recognized - URGENT
Hi !
I use FF400 with a Windows XP configured PC.
After 2 years of proper use with no problems, the card does not get recognized anymore. I have tried the following:
- Using FF port 1 and port 2
- Changing the cable
- Changing computers.
I have plugged another FF400 (from a friend) on the PC and it works great. Mine doesn't work anymore.
Please HELP ! A 800 Euro card cannot possibly not work anymore after 2 years of studio usage.
Thanks very much !
Carl
Hello again,
Can anyone help please ??
Carl
Seems like the FW controller chip may be damaged. You should contact your local distributor for tests and service if necessary.
Hi to everyone. I guess I have the same problem, but it occured after 2 months of using. So I shouldn't be worried due to warranty but (knowing specific polish servicemen attitude) I have a question, is it possible that I will be told that it could be my computer's fault (macbook pro TI firewire chip) and they will not repair it?
Having major issue here too-- Ff400 worked for about 5 minutes but FF mixer never loaded properly(the windows don't open etc..) can record in but no output at all now..tried all the latest drivers..can't see a relevant solution on the forum either...help me RME!
Brand new MBP 2.66 intel core i7 with 8g ram
Slowly...are you sure that you can record? Check again. If record and playback don't work, but TotalMix allows to route input to output (means listen) then the serial number is missing in the unit.
Mr Matthias, do You think my problem (post above) will be positively dealt with on warranty? thank you for reply in advance.
Of course.
Slowly...are you sure that you can record? Check again. If record and playback don't work, but TotalMix allows to route input to output (means listen) then the serial number is missing in the unit.
Hi Matthias-thanks for speedy response and sorry for sounding panicked!-yep definitely records through to Ableton live via the ff400--still no output..the Totalmix mixer windows don't open either. How do I check if serial number on unit?
cheers
P
Settings dialog About tab.
Hi M
got a serial on the about section of FF settings..
unit //CD34B0F7 v1.69
kernel driver v2.62
does that sound ok? still no output through mixer.
p
Any suggestions Matthias on why the FF mixer does work..is it drivers vrs OSX.10.6.3 etc that other areas of forum are discussing?
cheers
Paddy
Hi Matthias
Any response on this? tried linking up soundcard through an external HD but still Total mix looks corrupted. Is this what everyone is moaning about? oh and my brand new MBP is the rev06000 chip set unfortunately.
Any other suggestions on what I can do?
P
unit //CD34B0F7 v1.69
kernel driver v2.62
RME User Forum → FireWire & USB series → (FF400 not recognized - URGENT
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