1 Topic by fenders (edited by fenders 2010-12-31 01:00:50)

  • From: Germany
  • Registered: 2010-12-31
  • Posts: 11

Topic: HDSP9652: Bug with Pro Tools 9?

Hi,
I'm using a HDSP9652 inside a Windows 7 64Bit PC for about 1 1/2 years. Now I installed Pro Tools 9 and there seems to be a problem with the external word clock setting and Pro Tools 9:
When trying to open a session (48khz) I get the message: "COULD NOT COMPLETE THE OPEN SESSION... COMMAND BECAUSE PRO TOOLS COULD NOT SET SAMPLE RATE TO SPECIFIED VALUE.."
After switching to internal wordclock the problem seems to be gone.
But I might get problems using internal word clock as all of my digital devices are synced by a master clock (48kHz).

Just want to mention that I'm a long time RME user, also use a Fireface 800 on a MacPro: RME Interfaces and drivers are the best around:-)

best regards

2 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
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Re: HDSP9652: Bug with Pro Tools 9?

You can switch back to word after ProTools loaded the project.

Regards
Matthias Carstens
RME

MC's Website

  • From: Germany
  • Registered: 2010-12-31
  • Posts: 11

Re: HDSP9652: Bug with Pro Tools 9?

It works, thank you. The only strange thing happening with the DSP setting window is that after a while the buttons where you can change settings are gone, they are no more visible. Sometimes that means I have to reboot to be able to switch from internal to external WC again.

best

4 Reply by MC

  • MC
  • MC
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  • From: Germany/Thailand
  • Registered: 2007-04-06
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Re: HDSP9652: Bug with Pro Tools 9?

Can you provide a screenshot of that error in the dialog?

Regards
Matthias Carstens
RME

MC's Website

5 Reply by fenders (edited by fenders 2011-01-05 00:02:45)

  • From: Germany
  • Registered: 2010-12-31
  • Posts: 11

Re: HDSP9652: Bug with Pro Tools 9?

Here's a screenshot of a partial loss of buttons:

I found out that it only looks like that when controlling the PC via RemoteDesktop from the Mac. If I log in the PC directly everything looks fine, if reconnecting via RDV it looks mad again, so reconnecting doesn't help, I have to reboot.

best

6 Reply by fenders (edited by fenders 2011-01-05 00:19:48)

  • From: Germany
  • Registered: 2010-12-31
  • Posts: 11

Re: HDSP9652: Bug with Pro Tools 9?

http://gallery.me.com/fenders/100032/Bildschirmfoto-202011-01-04-20um-2023-41-24/web.jpg?ver=12941830600001