• Registered: 2015-02-10
  • Posts: 1

Topic: Fresh install of Multiface I on brand new Retina 5K iMac not working?

Hi there,

I just picked up a new 5K iMac running OS X 10.10.2, 8GB RAM, AMD Radeon R9 M290X 2048MB video card.

I am trying to get my Hammerfall DSP Multiface (original, not Multiface II) up and running.  It was working fine on my old laptop but isn't functioning on the new machine. 

I purchased your recommended  Thunderbolt to HSPDe Express34 card adapter, and it is working fine.

I installed the newest firmware, shut down, restarted, installed the newest drivers, restarted. 

The "sound" utility does recognize that there is a Multiface installed, its just that when I select that as the output, I get nothing.

I am not able to open the "total mix" software.  It appears as running on the dock but won't open up.

I repaired disk permissions and re-installed the driver, with no luck.

thoughts?

2 Reply by MC

  • MC
  • MC
  • Administrator
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  • From: Germany/Thailand
  • Registered: 2007-04-06
  • Posts: 25,775

Re: Fresh install of Multiface I on brand new Retina 5K iMac not working?

Please list driver version and firmware version.

Regards
Matthias Carstens
RME

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